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Stuck on My RL170MX is stuck on and will not shut off

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My shredder Royal RL170MX is not working,makes noise and everything,turn on but the paper is not going in,what can i do


If the motor sounds like its running but the cutting shafts are not turning then you have likely stripped the teeth off one or more of the plastic gears inside.
Take the unit apart to determine which gear/gears are damaged the contact ROYAL at 1-800-524-0799 for parts assistance.

Jan 29, 2011 | Royal RL170MX Shredder

1 Answer

My RL170MX will only run in reverse mode. Forward and auto modes do not work. What controls the motor rotation ?


Motor forwards rotation is begun by inserting paper in betwen the 2 "eyes" in the paper throat of the shredder. They can become dusty/dirty and not function, if they are clean and yet the motor still will not turn in the forward direction it is possible the pcb inside the unit is faulty...contact Royal at 1-800-524-0799 for parts assistance.

Nov 12, 2010 | Royal RL170MX Shredder

1 Answer

Need basket 4 rl170mx shredder


Give Royal a call at 1-800-524-0799 for parts.

Jul 31, 2010 | Royal 150MX Cross-Cut Shredder

1 Answer

I have a Royal RL170MX shredder. It has started


Try putting some oil on a sheet of paper and then shredding the paper with oil on it.
If that dosn't fix it....take cover off....(with the unit unplugged.) and check plastic gears in drive train.

May 20, 2010 | Royal RL170MX Shredder

1 Answer

Can you purchase replacement blades for RL170MX Paper Shredder?


For parts give Royal a call at 1-800-524-0799..they should be able to help.

Feb 01, 2010 | Royal Office Equipment & Supplies

1 Answer

Royal RL170MX shredder blades do not turn -- seems stuck.


you have 1 or 2 broken drive gears.I don't know if they made replacement parts for that model, try calling 1-800-272-6229 (royal customer support).

Dec 01, 2009 | Televison & Video

1 Answer

How do I get paper that is wedged tightly in the rollers out? Modle RL170MX


Soak the paper with soapy water to dissolve it....seriously.

Re-oil with 3-in-1 oil.

Sep 14, 2009 | Royal Office Equipment & Supplies

1 Answer

I own a Royal RL170MX shredder. I turn on the


If the blades rotate then the paper should go in...just be sure the blades are turning in the forward direction and not in reverse.Also make sure you lubricate the blades with shredder oil.

Sep 01, 2009 | Royal Office Equipment & Supplies

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