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Cant download play store

Gets a error when trying to download play store

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How to install
The installation process is pretty simply, but there are a few options you'll have to check in your handset's menus before we begin. So here's a full step by step guide to access all that glorious Google Play content on your Android smartphone or tablet.
1- Firstly you'll need a copy of the official Google Play Store apk file to install on your device. You can download this on your PC and move it over to your handset or download it directly onto your handset, in which case it will appear in your download folder. Either way is fine.
The latest version of the Play Store is 4.4.12, which can be downloaded from here, along with any older versions.
The download listed here is cryptographically signed by Google, so it's safe to install and hasn't been tampered with or infected with malicious software. But be aware of downloading files from other less reputable sources.
2- You'll need to enable the installation of external apk files before you can install the Play Store file. This is done by checking the "unknown sources" box in your devices settings, which will allow you to install apps from unvetted sources, in other words from outside of the Play Store. This option can usually be found under settings > security, but may also appear under settings > applications on certain devices. You can always uncheck the box again after installing the Play Store.

Next you'll need to locate where the apk file is on your handset. As already stated, if you downloaded the file using your device it should appear in your download folder, which can usually be accessed from the app drawer. However, if you had to move the file on your handset from your PC via a USB cable, then you'll need to be able to navigate to wherever you put the file. The easiest way to do this is to either directly place the file in the download folder, or install a third party file explorer, such as ASTRO file manager, in order to locate the apk.
4- Once you've found the file, tap on it to get things started and a popup will appear asking you if you want to continue with the installation. If this isn't working, check that step 2 has been completed successfully.
5- Continue to click install, passing through the list of required permissions that the app requires. A loading bar will appear, once that's completed the app is installed.
All done, it's as simple as that. Now you're ready to launch the Google Play Store and begin downloading apps.


if this does not work, please reply with the exact error code

Posted on Mar 25, 2014

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I cant go to the Google Play Store


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Mate same with me, I tried to uninstall some of my google factory settings but my phone wouldn't let me so I stopped them from updating and after a while I started getting an error code 491 when I tried downloading apps from google play store. I googled 491 and found this link that showed me how to fix it, If it starts happening again then just repeat this link....CHEERS..
http://android.stackexchange.com/questions/83432/downloading-from-play-store-gives-error-491

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please describe the issue. Is it not downloading the apps like the download bar is getting stuck or do you get an error message. Please be as descriptive as possible.

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I have a proscan PLT7223g tablet and trying to download app from goolge play store and I'm getting error code 911 What is this and how do I fix it


You can avoid these errors if you have a stable internet connection. If the internet disconnects in the middle of the download then the error might occur. You can also try going to settings, applications and locate the google play store and tap it . On the play store tap clear cache. One of the reasons that the error occurs is if the download manager was moved to the sd card. Make sure also to check that. You can unmount the SD card and try.

Jan 16, 2014 | Tablets & eReaders

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When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?


Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)

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What does code 912 mean? i get this when downloading apps from apps store


There are a few reasons why you would get a 912 error when downloading apps.
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  • Play Store (app store) needs to be updated
  • Bad cache
The following methods could help solve the problem
Clear Cache and Reboot
  • Go to Setting >> Go to Application Setting (In some devices application setting is named as apps).
  • Go to, All the apps > >Find the Google Play Store >> Clear Data and Cache
  • Once you have clear everything, Next you need to Force Stop the application
  • Also, try to clear Cache and data of Download Manager and Google Service Framework.
  • Now, Restart your device and try to download the app.
Unmount SD Card
  • Go to Setting >> Storage >> Scroll down and select "Unmount SD card"
  • Open Google Play Store >> Download the app again that was giving you the error message
  • After successful installation, Go back to Settings >> Storage >> tap on "mount SD card"
  • If above steps didn't work, also try removing your SD card before installing.
Move app to phone
  • Go to Settings >> Go to Apps >> Select, All the apps
  • Scroll down and select the app that was giving you the error during update
  • Select "Move to phone"
  • Open Google Play Store and update the app
  • After successful installation, you can move the app back to SD card

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