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Yes, there are two batteries in the 19093 (Compendium Hybrid). The first battery (CR2025) is visible as soon as you remove the back cover plate. The CR2025 controls the digital half of the watch and the back light. The second battery is underneath the circuit board that the CR2025 is connected to. There are 6 small screws that will need to be removed to lift the circuit board and gain access to the second battery. The second battery is an SR626SW.
You need a tiny flat screwdriver. Remove the 4 screws on the stainless steel back. There is a little spring clip holding the battery in. Use the tiny screwdriver to unlatch one end of the spring clip. Replace the battery (3 volt lithium Maxell CR2025 or equivalent) positive side up. Re-latch the clip and then replace the back, being careful not to cross thread the screws and secure the back well to keep water out.
I suggest you have to find the decent watchmaker and do not use dealers services anymore.In my opinion you have been overcharged in both cases.
Consider replacing touch screen if it is damaged and then sell it on ebay (anyway you do not like it). For watch in working order you have to get quite a decent money. If you gonna sell it as it is, you will get pennies only.
Later just buy another make and forget about this unlucky example. :))
Go to this link;
and enter the four digit code on the back of the watch, you should get a user manual - i do think you are probably right however.
Hope this helps :)