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Put the player On for few hours or overnight. Now remove the panel and get access to the optical head unit, use a clean ear bud to polish the optical head. If not the optical head is weak and must be replaced.
I had the same problem with a different CD player. It turned out that there were 2 CDs in the player.It is only meant for one. I had to use a flat plastic spoon handle to gently lift the cd up and I saw there were 2 cds in it. I removed the player and took the cds off. it fixed the problem.Somebody must have put in another CD on top of the other one. I couldn't figure it out for a while. Maybe that's your problem too.