Question about Office Equipment & Supplies
Initially I has an e21 error and was asked to changed the drum units. Now that I've changed all the drum units, I get the errors e000280-0004 and e000025-0200. These error message appear interchangeably. Due to this I'm unable to print.
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Posted on Jan 02, 2017
The error code has to do with the toner feed motor over heating or binding.. I was a copier the other day and because the toner bottle was put askew it put too much strain on the motor. Once I repositioned the toner bottle in correctly all was good. Hope this helps.
Posted on Dec 28, 2007
It's to do with the Magenta toner supply motor sensor. Toner drops out of the cartridge andin to the sensor which is situated elow it. The best way to fix it is to remove the grey cover below the toners and blow out / vacuum out the area. There is a modification availiable. I'd speak to your service company though.
Posted on Apr 02, 2009
SOURCE: Have an OKI Printing Solution
Found this at Fixyourownprinter.com
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
Worked for me when I had the same error. Hope it helps.
Posted on May 26, 2009
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Error 7410 - Drum unit non- installing error
The drum unit is not installed or not installed properly.
Install the drum unit (See page P.1-5-10 of your operation guide). See image below.
The numbers after 7410- are the number of pages printed on this printer.
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