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I've been using my WD external for a while with no issues. Yesterday turned it on and it isn't recognised by any of my computers, is there anyway of fixing this without losing data?

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If your PC will recognize the drive and give it a drive letter, you can run chkdsk (Check Disk) from the Run prompt to verify that the drive does not have damaged sectors. many times chkdsk will fix minor errors allowing you to access the drive again.
Click Start, Run CMD, enter, then type: X: (X being the drive letter of the Seagate) then type chkdsk /r and hit enter. If it completes 100% try accessing the drive again.
If you cannot acquire a drive Letter when you plug in the WD External try going to Disk Management and assigning a drive letter.
Click Start, then Right click on My Computer and click Manage, then click Disk Management. See if your WD drive shows up in the list. If it does, right click on the larger box on the right and see if it will allow you to assign a drive letter.

Another option you may have is taking the hard drive out of the WD External enclosure and either connecting it as a secondary drive in a desktop PC, or installing it into another external enclsure USB device, and try again to access the drive.

If none of these options work, your last option is to contract a Disk Recovery Service to acquire your data. They are usually very expensive.

Posted on Jun 15, 2009

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