Question about Amazon Kindle Fire HD

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Slotomania opens on my Kindle and shows the words process.air.com.amazon.slotomania force close. Have played on Kindle for years. Tried buying new app and installing and it does the same thing. Nancy Welu nwelu@aea1.k12.ia.us

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Only thing I'd add. If Juseppi's instructions don't work then contact Amazon support.

Posted on Mar 25, 2014

Testimonial: "I didn't get a solution. I would try to open the box that said solution and nothing happened. What are Juseppi's instructions?"

  • 2 more comments 
  • Nancy Welu
    Nancy Welu Mar 25, 2014

    That was the first thing I tried as I know that is the reset button, but thanks anyway.

  • Nancy Welu
    Nancy Welu Mar 25, 2014

    Finally got Juseppi's solution. Thanks! But it didn't help at all. Opens and shuts down in 30 seconds!

  • Nancy Welu
    Nancy Welu Mar 25, 2014

    How do I contact Amazon support? Thanks!

  • Deanna Nassar Mar 25, 2014

    Go to Amazon. com Next to search bar you should see Your Account. Under that click on Manage account. The next page should show a listing of everything you have on your kindle. On the left side scan down to Kindle support and click on Kindle Help Home. Next page on left side you'll see Contact Support. Click on that and follow directions.

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SOURCE: kindle is stuck in the Amazon.com kindle store can't get out

Hold the power button to the right for 30 seconds. (Time them- not "One thousand one, one thousand two, ect." because this isn't precise enough.) This will reboot the Kindle and it should work. The reboot may take a while if it has been a long time since your last reboot.

Posted on Jan 03, 2012

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Slotomania can't play can't connect please fix to technical support


Hello, sorry to hear about your problems. You haven't really described the problem with any details so I will give you the best support I can with what information your provided. There could numerous problems.
1) Slotomania is down for maintenance of is experiencing technical difficulties. This is common for apps and if it is the case all you can do is wait for their support staff to fix the issue.
2) You have said "Can't Connect" so I assume you can't connect to the app server once you start the app. If a login is required double check your login details. Again, they may be having trouble on their end.
3) Give your tablet a reboot. Just simply power it off and back on. This may resolve the issue.
4) Uninstall and reinstall the app. It is possible some app system files are corrupted , even if it worked before. You would be surprised how many times just reinstalling something actually will fix the issue at hand.

Please let me know if you questions. Clarification on your problem would help in resolving it faster.

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