Question about HP DesignJet 500 InkJet Printer

2 Answers

I am getting an error telling me to replace all 4 print heads. I thought it was odd that all 4 would go out at the same time. Should i replace all 4 print heads or is the problem something else? Maybe

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  • Steven Coles
    Steven Coles Mar 24, 2014

    maybe the trailing cable, or carriage?

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2 Answers

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  • HP Master
  • 1,121 Answers

This is general problem in hp plotters..
understand the concept: If U R replaced any one of print head in good working printer, printer detects new print head & it will try to align it with others. Printer will print align page to read, while reading if its found any other print heads are poor quality or bad condition, it will say to replace them also.. Some times it may 2,3 or all.
If UR printer is trying to printing align page and reading it, definitely it will detects & displays the faulty /poor quality print heads. U have to replace it..
If UR feels its expensive, try to clean the print heads manually & try for UR luck...
Trailing cable error is 11:11...


I am getting an error telling me to replace all 4  - dc99e678-f513-40da-b2c5-c85c57a6b8a8.jpg

Posted on Apr 09, 2014

  • lifish Apr 13, 2014

    Clean all 4 printheads with an alcohol wipe.

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  • Contributor
  • 5 Answers

Clean the printheads and the cavity the printheads sit in with an alcohol pad.

Posted on Apr 13, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

adonscott
  • 106 Answers

SOURCE: carriage jam error

Hi,

Here is the document that i want you to follow exactly in order to resolve your issue.

CLICK HERE TO VIEW THE DOCUMENT.==>> DOCUMENT

Please let me know the result after following the document.

Thank you so much. I remain.

adonscott

Posted on Jul 24, 2008

  • 990 Answers

SOURCE: Carriage Jam Error display on the LCD!

open the lid ,you will see the cartridge track(steel bar) look both end of the track you will find something stuck over there most likely paper chip

Posted on Dec 06, 2008

rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

  • 96 Answers

SOURCE: Magenta print head reseat.

i'm sorry to be the bearer of bad news but it sounds like your carriage assembly is bad. the slot that holds the magenta cartridge is defective.have the carriage assembly and trailing cables replaced. this should resolve your problem. these parts are becoming harder to find because of the age of the printer. carriage assembly part number is C6074-69388. trailing cable is C6074-60418 making the assumption this is a 36" plotter. also you can try cleaning the contacts on the carriage assembly. good luck!

Posted on Oct 01, 2009

  • 75 Answers

SOURCE: HP 42" plotter printing dubble image after belt replaced.

sounds like the slide bar needs some lubrication.dip your finger in some sewing machine oil and then gently rub it onto the slide bar .

Posted on Mar 09, 2010

Testimonial: "Helpful but did not fix issue. Any other ideas?"

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Related Questions:

1 Answer

Error code 5100


There is no error 5100 in the manual so look at the following:


(1) Operator call errors (by LED blinking in orange)

LED blinking in orange. Error Solution Remarks

2 times No paper. Set paper, and press the Resume/Cancel button.

3 times Paper jam. Remove the jammed paper, and pressthe Resume/Cancel button.

4 times No ink. Replace the empty ink tank(s). (Pressing the Resume/Cancel button will exit the error without ink tank replacement.)

5 times The print head is not installed properly. - Install the print head, and close the

front cover.- With the print head installed, turn theprinter off and on.

- Re-install the print head.

8 times Warning: The waste ink absorber is almost full (approx. 95% of the

maximum capacity). Pressing the Resume/Cancel buttonwill exit the error, and enable printing.

In repair servicing, replace the bottom case unit (QM2-0647), or 5-item set of

the ink absorbers

(QA4-1012/1013/1014/1015/1055).

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

9 times The connected digital camera or digital video camera does not support

Camera Direct Printing.

After removing the cable between the camera and the printer, press the Resume/Cancel button, and re-connect the cable.


(2) Service call errors (by LED blinking alternately in orange and green, or lit in

orangeLED alternate blinking in orange and green


Error Solution


(Replacement of listed parts, which are likely to be faulty)


2 times Carriage error - Carriage unit (QM2-0655 / QM2-0831)


- Timing **** strip film (QA4-1053)


- Logic board ***'y (QM2-0750 / QM2-0751)

- Carriage motor (QK1-0175)

3 times Paper feed error - Timing sensor unit (QG4-0277)


- Timing **** disk film (QC1-2781)


- Feed roller ***'y (QF4-0155)


- Platen unit (QM2-0650 / QM2-0828)


- Logic board ***'y (QM2-0750 / QM2-0751)



- Paper feed motor (QK1-0224)


4 times Purging error - Purge unit (QM2-0825)


- Logic board ***'y (QM2-0750 / QM2-0751)



6 times Internal temperature error - Logic board ***'y (QM2-0750 / QM2-0751)



7 times Waste ink absorber full - Ink absorber (QA4-1012 / 1013 / 1014 / 1015 / 1055)


- Bottom case unit (QM2-0647)


8 times Print head temperature rise - Print head (QY6-0042)


- Logic board ***'y (QM2-0750 / QM2-0751)



9 times EEPROM error - Logic board ***'y (QM2-0750 / QM2-0751)



13 times USB Host VBUS overcurrent - Logic board ***'y (QM2-0750 / QM2-0751)



- DCD board ***'y (QM2-0825)


15 times Other hardware error - Logic board ***'y (QM2-0750 / QM2-0751)



Continuous alternate blinking


Flash ROM error - Logic board ***'y (QM2-0750 / QM2-0751)



Lights in orange


RAM error - Logic board ***'y (QM2-0750 / QM2-0751)

*

Hop you can understand the above as it is straight out of the service manual.


Good luck

May 24, 2011 | Canon BubbleJet i560 InkJet Printer

1 Answer

Canon PIXMA iP3000. I have completed a nozzle check, but have odd results... BLACK-Perfect CYAN-4 EQUALLY SPACED WHITE LINES...NO DROP OUTS PALE CYAN-PERFECT MAGENTA- 4 EQUALLY SPACED WHITE LINES...NO DROP...


Inkjet printers do not like being left unused for long periods.
Some of the color print head may be blocked. Try several deep cleaning of the print head to see if it can clear the blocked print nozzles.
If none of this works then the print head needs to be replaced.
A new cartridge will not solve this problem.
NOTE the print head is not a cheap item, you may consider putting the money towards a new and better printer.

Nov 17, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

I have canon s 300 printer sr no FAYS 12715 some how it does not take paper and green and subsequent yellow light blinking


here are some error code list for you for your s300 printer.

Got this from slayo.com

hope this list will help you find answers to your questions. Goodluck!

ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error
code display, keep the status monitor open.
Error Code
Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open error Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, as one of the two has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed
5200 Head temperature rise error Replace printer, as it has failed
5400 Printer temperature rise error Replace printer, as it has failed
5B00 Waste ink full error Replace printer, as it has failed
5C00 Purging operation error Replace printer, as it has failed
5800 EEPROM/NVRAM error Replace printer, as it has failed
6810 EEPROM print head information error Replace printer, as it has failed
Operator Call Error
Orange lamp
Error Corrective Action
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.
Service Call Error
Toggle blinking
Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.

Sep 11, 2009 | Office Equipment & Supplies

1 Answer

Print head error message


hi
if yr printer is under woranty u need to do company services system coz i think that u do what as u abov say that u do a initial stape or if yr printer not on woranty and if u know a normal clining system do cline pritner otherwise u need to replace head...

if yr printer show red light blink do press 5sec. then print it..may be it's help u if u have any quary tell me feel free...

thanks
jo_chinmay

May 04, 2009 | Canon PIXMA MP760 All-In-One InkJet...

4 Answers

Brother MFC 3220c machine error 41


I had the same problem with a Brother MFC3420C after replacing the print head with a new one the same error 41 occured 4 weeks later.

I finally fixed the problem (see photo's) and sent the parts back to Brother :-)

Don't buy Brother Inkjet technology its all ****!.

Their laser technology seems to be much more robust and reliable, have had a Brother HL-1440 since 2004 and its still running well.

http://www.flickr.com/photos/48446421@N05/sets/72157623635891898/

Jan 12, 2008 | Brother MFC-3220C Plain Paper Inkjet Fax

1 Answer

Error code


and even if you did get rid of error 51 that you have created, you will find that you still cant print in black, original problem is the print head is stuffed probally from dodgy non gen ink running threw it and the fix is to replace head. I don't know who is telling all you brother mfc owners to clean your print head but your paddling up the wrong creek, these heads are electronic deivices that dont take kindly to cleaning, they are not the same as other brands. Re error 51 goto different machine same engine post
http://www.fixya.com/support/t277162-brother_420

Dec 04, 2007 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

Black Printing


Possibly the printer head needs replacing. That's the actual black 'box' the inks fit in. I've generally found they last no longer than about 18 months. You can try cleaning the contacts with an alcohol pad before forking out the $50 odd dollars it costs for a new head. If you have some time on your hands you could also try reinstalling the drivers - http://consumer.usa.canon.com/ir/controller?act=SupportDetailAct&fcategoryid=232&modelid=8740 Good luck

May 03, 2006 | Canon i 450 InkJet Printer

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