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Hi just bought a acer laptop and it has froze it was downloading acercloud

Can't do anything it will not even switch off

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  • 241 Answers

Pull the battery to shut it off. Then reinstall the battery and try again.

Posted on Mar 25, 2014

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How to install acer portal


Please visit the AcerCloud page and click Downloads.
1. In the Windows section, select AcerCloud Installer and save it to your PC. 2. Double-click the AcerCloud Installer application and select which application you want to install. It is recommended you install all sections: AcerCloud, Acer Photo, Acer Media, Acer Docs. 3. Click Install and follow the onscreen instructions.
When prompted, enter your AcerCloud email address and password and click Sign in. If you do not have an AcerCloud ID, please fill the New to AcerCloud section to create one. 4. Select the options you want to enable on your PC: 5. Click Finish to complete the setup.

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If your Laptop is Under Warranty: Send to Nearest Acer Authorised Service Center.. Don't Do anything yourself..

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Can you give us more information - What else does the screen say??

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