Question about Washing Machines
Hello, my wahser keeps going into ND error condition when a cycle hits the drain/spin mode. I have removed all hoses and the pump to ensure all is clear and that did not solve the problem. I have entered the diagnostic mode and ran all the tests and the pumps clears the water from the machine. Any idea what the issue could be if it's not the drain pump?
What detergent you use could be causing suds to stay on the machine sensor and it thinks it has not drained. The only other things are the elevation of the drain hose and the sensor itself.
Posted on Mar 24, 2014
Testimonial: "Sorry for the late response but I wanted to thank you for your help. Using the diagnostic tests I was able to use the "fault by subtraction" method to rule out all possible causes (drain hoses, drain pump, detergent, machine level, hose elevation, PCB main board, etc..) leaving the water level sensor as the only possible thing left that would cause the 'ND' error. And lucky for me, that out of all possibilities, this was also the cheapest part and easiest to replace by far of any of the other possibilities. At only $17 and 2 minutes to change out since it was right under the top panel at the upper right corner of the machine. Thanks again, Glynn"
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Posted on Jan 02, 2017
most likely door lock ..remove spring around front edge of door seal pull seal away and roll back(some earlier modes the front part of seal was glued on using a sharp knife edge cut seal and glue away from cabinet) remove the 2 screws holding lock to cabinet front and pull lock through opening remove wiring reinstall in reverse
Posted on Nov 16, 2008
Check the drain pump itself. But at the same time if your clothes are still sudsy it sounds like it is not going through all the cycles. Almost like it is skipping a cycle
Posted on Feb 12, 2009
This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,
Posted on Feb 14, 2009
Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.
Posted on Mar 20, 2009
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The 03 error code is the drain. Disconnect the drain hoses
and check for blockages. If no blockage "time" the drain interval. If
it's more than 6 minutes it's the pump. Also make sure you're using the correct
type of soap so the ball check valve on the bottom of the outer drum isn't
getting fouled with excessive suds. Also disconnect the drain hose from your
house plumbing and let it free flow on it's own. This will tell you if the
blockage is in your plumbing and not in the machine.
Pl rate me ‘very helpful’ for the free help!
Posted on Jun 15, 2010
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