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Samsung washer WF419AAU/XAA nd error code

Hello, my wahser keeps going into ND error condition when a cycle hits the drain/spin mode. I have removed all hoses and the pump to ensure all is clear and that did not solve the problem. I have entered the diagnostic mode and ran all the tests and the pumps clears the water from the machine. Any idea what the issue could be if it's not the drain pump?

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  • Washing Mach... Master
  • 15,451 Answers

What detergent you use could be causing suds to stay on the machine sensor and it thinks it has not drained. The only other things are the elevation of the drain hose and the sensor itself.

Posted on Mar 24, 2014

Testimonial: "Sorry for the late response but I wanted to thank you for your help. Using the diagnostic tests I was able to use the "fault by subtraction" method to rule out all possible causes (drain hoses, drain pump, detergent, machine level, hose elevation, PCB main board, etc..) leaving the water level sensor as the only possible thing left that would cause the 'ND' error. And lucky for me, that out of all possibilities, this was also the cheapest part and easiest to replace by far of any of the other possibilities. At only $17 and 2 minutes to change out since it was right under the top panel at the upper right corner of the machine. Thanks again, Glynn"

  • Glynn Vanlandingham
    Glynn Vanlandingham Mar 24, 2014

    it's not the drain hose because like I said, it pumps and drains and spins just fine in diagnostic mode. I also tested the resistance on the pump and checked voltage going to the pump durning the diagnostic check. Both tests passed. What sensor are you referring to so I can check that as well. Also, do you think it may be a PCB Issue?

  • Glynn Vanlandingham
    Glynn Vanlandingham Apr 17, 2014

    Update on situation. It was the water level sensor. $17 at Best Buy and only took 2 minutes to replace.

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SOURCE: kenmore 417 44052400 front load washer does not spin at high spee

most likely door lock ..remove spring around front edge of door seal pull seal away and roll back(some earlier modes the front part of seal was glued on using a sharp knife edge cut seal and glue away from cabinet) remove the 2 screws holding lock to cabinet front and pull lock through opening remove wiring reinstall in reverse

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jgwhomeequip
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SOURCE: Samsung WF317 Front Load Washer code nd

Check the drain pump itself. But at the same time if your clothes are still sudsy it sounds like it is not going through all the cycles. Almost like it is skipping a cycle

Posted on Feb 12, 2009

  • 1 Answer

SOURCE: Door won't open on Samsung washer

This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,

Posted on Feb 14, 2009

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Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.

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SOURCE: Error 03 not draining or going to spin cycle. Tub

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

Posted on Jun 15, 2010

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1 Answer

Getting nd code and load will not drain water after washing and will not go into spin mode. I replaced the drain pump (one vane on pump broke) but still getting the code. I checked and cleaned all hoses...


"nd" means: Your washer is not draining. It can also mean that the unit senses a small clog while draining. Before calling for service, check the following.

1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.

So it sounds like it knows its not draining but wants to. If you can hear the pump driving, it is a clog somewhere. If you don't hear the pump driving, it could be the pump has died.

For all you do-it-yourselfers out there, I got this information from the user manual I found at:

http://downloadcenter.samsung.com/content/UM/200710/20071010083409359_WF337A-02440A-06%5B1%5D.pdf

Mar 24, 2015 | Samsung WF337AA Front Load Washer

1 Answer

Is there a filter on Samsung washer model WF337AAL/XAA


should b were the pump connects to or up inside the hose from mech to pump

Feb 19, 2015 | Samsung Washing Machines

1 Answer

Washer won't drain


ND means No Drain(ing). First check that the drain hose isn't kinked. Then, check to make sure the drain hose isn't pushed so far down into the standpipe that it is sealed closed. If it is too tight in the standpipe, it will create a siphoning effect. It has to sit freely but securely in the pipe.

May 30, 2012 | Samsung WF337AA Front Load Washer

1 Answer

Spin cycle (7min) starts, spin perfectly, try to let water go (doesn't work) then reset back to 7min... ND code does appear but not all the time


ND error code means no drain check the pump filter check the pump and check the drain line that goes from the oulet port coming out of the outter tub to the pump and also check the drain hose leaving the pump that goes out of your washer as well. If you have any further questions message me back I await your rely
Thank you,
Rick

Oct 28, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MY WF218ANB/XAA WON'T DRAIN BETWEEN WASH AND SPIN CYCLE, AND GIVES ME AND ND CODE


Hi gumby323,

Drain pump may be clogged. Please follow my below tip on the fix:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER...

If this does not help, the drain pump may be faulty.

Kind Regards

JEDEMEYER1

* If this solution helped you, please rate it

Sep 09, 2011 | Samsung WF218AN Front Load Washer

1 Answer

Samsung washer keeps reading ND. Have manually drained the washer, cleaned all the hoses out. Found a coin, removed it, washed a blanket and the washer worked fine. However when doing another load, again...


The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

Jun 07, 2011 | Samsung WF209ANW 40 cu. ft. Front Load...

1 Answer

Someone put some heavy things in it and it stopped mid-cycle. We removed the heavy objects, and then attempted to drain the leftover water by putting it on "rinse and spin." It never really...


The ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. Sometimes this is a early sign of the pump going out or a control board issue.

Nov 23, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error code nD, won't go into spin cycle


Is the Machine a FAV6800A or a FAV9800A?

Do you want to DIY the fix?

The nd error code = No Drain error code.

You could have drain line clog, an issue with the drain pump or a stuck pressure switch. Do you hear the machines drain pump turn on and pump out water before entering lnto the spin cycle? Is there water left in the tub with the nd error code? If you can provide feedback on the questions above I will help guide through the troubleshooting steps.

You will need the Service Manual to troubleshoot.

The FAV6800AW/FAV9800AW Service Manual for reference. Sears Parts Direct for reference.

Rich

Dec 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

What does "nd" mean on my neptune washer


Hello tana_carney4,

Your in the FAV6800AW forum so I’ll assume your machine type is a FAV6800AW or FAV9800AW. I’m an owner of the FAV6800AW with some hands on experience with the machine.

The ND error code equals No Drain. The microprocessor on the Control Board keeps track of the time needed to receive a Low/Mid Level fill indication from the pressure switch at the start of a tub drain cycle. If that time elapses and the pressure switch is signaling that the tub has watering remaining then you trigger the ND error code. Is the tub empty or is there standing water in the tub with the ND error code?

If the wash tub is empty and you fail out of the wash cycle with the ND error code then I feel you have pressure switch failure, the pressure switch is signaling the Control Board incorrectly. We need to go into Service Mode “Board Input Test “ and check if the pressure switch is signaling a -1 with an empty tub (no water). If rhe pressure is signaling a -1 with an empty tub then the pressure switch is false signaling “Stuck Pressure Switch” you will error out in the wash cycle with the ND error code and the Pressure Switch will have to be replaced.

If the wash tub has standing water in the tub with a ND error code to the console we need to check for a failed drain motor, a drain pump impeller jam/clog. We would go into Service Mode turn the drain pump and listen. Do we hear the drain pump turn on? If so will it pump out 5 gallons of water in about 25 seconds or less as my working FAV6800AW will do? Further troubleshooting will require a DVM to verify that 120VAC is applied to the drain pump, If we have 120VAC at the drain pump motor connections and we don’t hear it turn on we would need to remove the drain pump and check for failed motor or jammed impeller. If the drain pump turns on but we have slow drain out of the drain pump we could would need to remove the drain line from the Sump Cap to the inlet of the drain pump and check for restrictions and possible impeller damage to the drain pump.

The question is do you just want know what the ND error code is?

Do you want to DIY the repair? If not then it would be time to call in a repair service.

Here is the FAV6800A/ FAV9800A Service Manual link.

If your machine type is not a FAV6800AW or FAV9800AW then please disregard my post.

Rich aka dh1200s

Nov 18, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Stops mid-cycle, does not drain, displays nd error code?


Hello.
That code is telling you that the unit is draining to slow. After 15 minutes it is not below the low water level and will not spin out. The best repair for this is to replaced the pump on your unit.

Jul 15, 2009 | Maytag Neptune MAH9700 Front Load Washer

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