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How to turn closed captioning from cogeco cable

Has nothing to do with the tv because it is off and there also turned cable box off for over 2 hours to reset and still nothing

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Posted on Jan 02, 2017

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SOURCE: Closed Caption won't turn off

cannot turn off closed caption on 27" insignia. the option screen which illustrates the closed caption category, is not highlighted and you cannot manually choose that option from the remote control.

Posted on Jul 29, 2008

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SOURCE: turn off closed caption on input(component) on Sharp Aquos 42"

I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.

Posted on Aug 23, 2008

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SOURCE: Sony 46" XBR2 Cannot turn off closed caption

With TV on, turn off DVR and hit menu on DVR remote - you can disable CC from there.  Worked for us - got the idea from another fixya post. 

Posted on Aug 28, 2008

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SOURCE: closed caption problem

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

Posted on Sep 28, 2008

  • 1 Answer

SOURCE: toshiba 62hx94 cant shut off closed caption have comcast cable

The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

Posted on Jan 30, 2009

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2 Answers

Subtitles tv


It can't be. Because, subtitiles are not generated by the TV. It accompany with transmission.

May 18, 2013 | Samsung Televison & Video

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Cannot get closed Caption to work on TV


Long and short of it....you have to go through the process with the cable box.

Sep 21, 2012 | Sony Bravia KDL-26S3000 Television

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We have a Sharp 25J-M100 and we cannot turn off the Closed Caption. We hit menu on our Sharp Remote Control and go down to Closed Caption and make sure it is off. The words never go off of the screen. Our...


If the captions are turned off on your TV, they have to be coming from your cable box. The TV is just displaying what it's getting. Check your cable box menu and make sure captions are turned off there. Cable boxes, especially on digital systems, can prevent the TV's caption decoder from operating properly. So they need to be able to provide captioning, and I suspect you've turned it on somehow. Comcast should be able to tell you how to turn off captions if you can't figure out the menus.

Jul 15, 2011 | Televison & Video

1 Answer

Turning on closed captioning


If you have a cable box or a satellite receiver you will set up closed captioning on it. For most cable boxes you have to turn off the power and immediately press the menu button on the front or them. Then the hidden menu appears if you've pressed the menu button on the cable box itself and not on its remote soon enough. Then you scroll down to closed captioning and enable it. Turn the cable box back on to view your channels with closed captioning.

If you have satellite tv you can press one of the colored buttons on the remote to get to a menu that will allow you to enable closed captioning.

Dec 30, 2010 | Toshiba 40G300U TV

1 Answer

We turned on the t.v. and we have digital cable and we have this caption that wont go away no matter what


The closed caption is probably turned on with the cable box not the TV contact your provider and they can walk you right thru it

If its a Comcast HD cable box here is how to check and or change the closed caption settings

On the remote press cable then power to turn off the cable box only
then press menu ( red button)

you should get a list in black and white
use the arrow keys to go to closed caption and change it to disabled

after your done press power 2 times to return to tv viewing

Dec 04, 2010 | Televison & Video

1 Answer

Toshiba 62hx94 cant shut off closed caption have comcast cable How do I turn off closed caption on my TV. It suddenly turned on. can' turn off closed captioning 20" ws


The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

Jan 30, 2009 | Televison & Video

1 Answer

New Toshiba 37" flat screen always displays Closed Captions. Feature is turned off with TV remote, feature not available on Cable remote. Toshiba says it is Cable company problem, Mediacom cable can...


I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
The Solution:
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.

Jun 17, 2008 | Televison & Video

2 Answers

Closed captioning


I experienced the same problem for about an hour before recognizing that the "continuous on" closed captioning had been activated on my cable box, not the TV. The signal feeds through despite the CC settings on the TV. If you haven't already, try checking the CC settings on whatever device is supplying your video.

Apr 22, 2008 | Hitachi P42H401 42 in. Plasma HDTV

1 Answer

Close caption turns on and off by itself problem


Check the cable box to make sure the captions aren't truned on in the cable box.

If not -if it really is the Magnavox caption service- then -

This is assuming you have the original remote:
1 Press MENU to show the on-screen
menu.
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
highlight CLOSED CAPTION.
4 Press VOL+ or VOL-
to display the
CLOSED CAPTION menu.
5 Press CH+ or CH- to select the
closed caption you want (OFF, CC-1,
CC-2, or CC-MUTE).
CC-MUTE sets
the TV to show closed captions when
you press MUTE. The TV volume will be
disabled until you press MUTE again to
restore the sound.
6 Press VOL+ or VOL-
to confirm your
selection.
7 Press TV/AV/EXIT to remove the
menu.

Feb 25, 2008 | Philips Magnavox 27MS343S 27" TV

4 Answers

Closed caption problem


I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

Feb 17, 2008 | Toshiba 42LX177 42 in. LCD HDTV

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