Question about HP LaserJet P4015 Printer

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77D4 953864 PRINTER ERROR

How to fix this problem

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This is a communication error. Make sure there isn't anything in the print que. If there is try deleting it. Unhook the printer from the network or computer and try and powercycle the printer. If that doesn't work try a cold reset. Turn the printer on and once the memory starts to count up press and hold the check button until the three lights light up and release then scroll down and hit the check mark on cold reset and see if the printer comes to ready. This will reset the IP address if the printer has one

Posted on Apr 15, 2014

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Posted on Jan 02, 2017

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