You need to contact Netflix. This is Fixya. We just try to help people fix things.
Go to Netflix's Help Page
https://help.netflix.com/help
There is a link on the right of that page to Cancel Plan. You will need to login into your account.
If you cannot remember your login info Netflix's phone number is 1-866-579-7172.
I bet you tried their free month offer. If you do not cancel they assume you want to continue. They get a lot of money this way.
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