Question about Tissot Mens T-Sport Titanium Chronograph Watch
I bought my Tissot watch in April 2013 and took it back to the dealer in Brussels in October that same year because the 60-second counter hand moves slightly when the watch is tilted. This didnt seem normal as confirmed by the dealer who accepted to repair under gurantee. After the dealer had to return the watch back to switzerland 3 times sucessively due to the fact that the issue was not fixed properly, after having waited 4 months I have finally recived the watch back with an apperntly new mechanism and face. However the problem still persists. In my view nothing has been done. Is it normal for the the counter hand to move slightly as you tilt the watch? Is this normal on all Tissot watches? I am really disappointed at the quality, and completely disgusted with the service provided. I spent 500 Euros on my Titanium watch, owned it for 1 year, and worn it for less than 5 months!I would have been better off with an Ice Watch!
I don't think it is normal for hand to move when tilted. what about the warranty? Tissot must cover your watch under the warranty. Mind you I had a similar experience with Samsonite luggage and despite International guarantee, they did not honor. I have lost faith in some brand names.
Posted on Mar 24, 2014
Testimonial: "As I mentioned, the watch remains under full warrently which i have already made use of. The whole mechanism has been changed for free but nevertheless, the problem still persists. I really want to know if anyone else has had this problem and whether it has been solved. It is the timing hand that moves slightly by a space of about just 1 second when the watch is tilted from side to side. Its a detail at the end of the day, but one which if do not find acceptable for a product of quality standing."
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Posted on Jan 02, 2017
I suggest writing to Tissot in both your home country and in the head office in Switzerland. Use both email and paper letters. If you can provide documentation of the attempted fixes that will really help your case. Since you had a history of problems you have every right to ask them to stand behind their product. Perhaps there is a new warranty on the replacement movement, for example. You have nothing to lose except a bit of time, paper and postage. You could even ask your dealer to back you up with this -- he or she will still get paid for the work if Tissot agrees to extend the warranty.
Posted on Dec 19, 2007
I suggest you have to find the decent watchmaker and do not use dealers services anymore.In my opinion you have been overcharged in both cases.
Consider replacing touch screen if it is damaged and then sell it on ebay (anyway you do not like it). For watch in working order you have to get quite a decent money. If you gonna sell it as it is, you will get pennies only.
Later just buy another make and forget about this unlucky example. :))
Posted on Dec 17, 2008
First of all: every Tissot watch comes in a proper presentation box and the booklet is allways proper, nice looking and readable (mostly in black with the Swiss cross on it).
As you were swimming with the watch on your wrist, there is no guarantee anymore unless your watch has the screwdown crown.
This is why your dealer is aking to pay for the replacement.
By the way : crowns usually do not rust- the stems do, and stems are allways screwed into the crown, so, it's not possible to unscrew the stem if the stem is rusty(rust works as welding-unbelievable strong).
About that shower and dishwasher: Don't know why, but all watch manufacturers are making people to missunderstand all those writings.
If you have clear writing on the dial of watch, stating, lets say: 50 meters, then you can be sure- your watch will withstand those 50 meters of depth, and if it's not, you can send your warch back and ask for refund and even a little bit more.
If your watch has the writing: 5ATM- that means you can barely go close to the water, etc.
Please, do not rate me yet, as this is not a solution, just explanation.
If you gonna give me more specific details about your watch, I'll help you to sort it out.
Posted on Jan 18, 2009
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