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IPad scanning line moving across screen

I was updating my relationship status on Facebook when a thick green line was running vertically across my screen. Can anyone provide some info on what this is? Thanks

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I would like to help, but I just want to request a preview or screenshot of the green line in the iPad if possible.

Posted on Mar 24, 2014

  • Fi Foks Mar 25, 2014

    Hi, thanks for responding. I didn't get a screen shot, but will next time it happens.

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This is usually a memory error. You may have too many apps open and need to close them.

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After closing all the apps you should then shut down the iPad completely. You can do this by holding the sleep button on the top edge for about 5 or more seconds. You will then see a slider on the touchscreen pop up that indicates you can shut down the device. After it is completely shut down, count to 10 and then press and hold the same sleep button on the top edge for 5 or more seconds to reboot the iPad. You can also plug it into your computer or charger at this point to force the iPad to turn on.

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Check to insure the side switch is on for screen rotation.
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have you tried a hard ware reset?

turn off device, then hold the power button on top and the home key (make sure its not plugged in also)

keep Holding both keys... you will see the apple logo appear, and then flash off, and then it will restart again. If you keep holding the home key and the power key, it will continue in this loop. Holding it until it reboots once should be enough though, then just turn it on and let it boot normally.

Your settings and everything should remain the same, this just will reset the hardware on the device. I have had issues with my iPad 2 with games lately, mainly random crashing, when I do this hardware reset, it usually fixes my crashing issue for a while.

Once again the steps are:

Shut off device, make sure it is unplugged
Hold the Power button and home key, until the apple icon appears and then flashes off.
Let the device turn on normally, let go of home key and hold the power button till the apple icon appears, and let it boot up normally.
Test the application, this may or may not work. But its def worth a try.

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Check Your Service and Support Coverage Your Service and Support...

Follow the instructions on the site.

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Hi,
If you are having difficulties on the mobile site I would suggest downloading the free Facebook App for iPad from the iTunes store. You can touch the same 3 line symbol to open a side bar and Logout is at the bottom. https://itunes.apple.com/us/app/facebook/id284882215?mt=8
Unfortunately, if you are on the mobile site the only way to switch to the Desktop site is to open the left side bar.
If you are using the app, try deleting it, then reinstalling. You may also want to see if there is an update available which may fix it as well. If all else fails, use safari to try to use the mobile website.
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Double click the home button to bring up all the open apps on your iPad. They will list in a line across the bottom of the screen. If you are on iOS7 or later you simply swipe the screen shot of the app upwards to close the app completely. Then go back to your home screen and open the app as you normally do. This should force the app to reboot and work as intended.

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