Question about Toshiba e-Studio 232 Black and White Copier

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Cannot detect black ink reinstall slowly

I can't used my printer. they always say that the ink box is full and trouble shoot, and now cannot detect black ink reinstall slowly

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Cartridge in but printer saids cannot detect reinstall slowly


I've just resolved this problem on one of these printers. There could be more than one cause - but this is worth checking. The cartridges for this machine are just ink reservoirs - there are no electrical connections to the cartridge. This is written based on my experience with the black cartridge, the sensors are repeated for each of the other cartridges so my notes should apply to all. This particular printer had been using non-Brother ink for a while - this may or may not be the cause of the problem.

If you remove the black cartridge and look into the area where it came from you can see 2 black plastic arms extending horizontally out of the middle of the slot at the back. One of these contains a infra red transmitter, the other an infra red receiver. The printer knows if there is something blocking the beam between these 2 arms or not.

The cartridge has a plastic bar on it which will break the beam as it is inserted. When the cartridge is fully inserted the beam looks through a transparent window in the cartridge, so the beam is broken if there is ink. If the cartridge is empty then the beam is not broken.

The plastic bar which initially breaks the beam is quite small. If you insert the cartridge too fast then the beam will be broken for a very short period of time - the printer may not have time to detect this.

There is also another pair of arms with infra red transmitter/receiver above the back of the cartridge which detects when it is inserted. As the printer knew the cartridge was fitted (it would otherwise display a "no cartridge fitted" alert) I knew this sensor was ok.

In my situation the black ink had gummed up one side of the black arms which I originally described. This meant that the beam was always broken. The printer cannot understand this situation as it expects the beam to be intact before the cartridge is installed, then broken as the black plastic bar passes through it, then intact once the bar has passed, then broken by the full ink cartridge. If this sequence is not seen then the printer displays an error.

To fix this - try cleaning the inside face of the arms. The transmitter/receiver are in a slightly indented area about 2mm square. I suggest IPA (Isopropyl alcohol/rubbing alcohol) on the end of a cotton bud.

In my case the ink was too heavily gummed, so I dismantled the printer, removed the circuit board behind the cartridges containing the sensors for the 4 cartridges and continued cleaning using a pin to carefully scratch the dried ink off. Take care not to scratch through the plastic window over the transmitter/receiver. Note, the control panel and the entire upper section of the printer needs to be removed in order to reach the back of the cartridge bay.

Please take proper precautions if you need to dismantle the printer. It contains delicate mechanical and electronic parts, and obviously has mains power entering. I take no responsibility for your safety or the continued operation of the printer. If in doubt, take to someone who can repair it and provide this information to help with their troubleshooting.

Once the printer was reassembled, I powered it up and slowly inserted the black cartridge, at which point it went through the usual process of asking if it had been changed, before showing the 4 inks as being full.

Good luck!

Darren - ex-electronics repair engineer

Apr 12, 2012 | Brother MFC-5890CN All-In-One InkJet...

1 Answer

It alwayas says on a printer screen "reinstall slowly cannot detect black ink" please help!


The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Apr 25, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Epson SX600FW - this will not print black even-though the cartridge is genuine and full. It will print the document in any other colour than black


You might need a reset as the B&W cartidge has not been detected. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can
also be poor ink cartridge contacts

Apr 06, 2011 | Epson Printer

1 Answer

Black ink cannot detect reinstall slowly


HI Good day!! Remove all your ink cartdrige and insert it 1 at the time slowly.. I think your using brother printer.
if not work please reply i will assist you more..
REGARDS
JR

Oct 18, 2010 | Office Equipment & Supplies

1 Answer

My canon injeti560 printer prints color but not black,and the black ink is full,what to do


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Sep 29, 2010 | HP High Quality Compatible Injet...

1 Answer

My printer show " Unable to clean" Trouble Shooting.


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Sep 27, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

I just installed ink and now my computer is telling me I can only print in black because Cyan, Yellow and Magenta are empty, however they are full. I can hear the ink sloshing around and the printer...


While you reinstalled the ink the procedure did not allow the software to detect the difference.'hence I would suggest that the printer be removed and uninstalled,
Use tthe Cd provided to reinstall the software into the printer , Now plug back the printer and the new harware will be detected.
The ink will show correct and the computer to printer communication must be establised.
The test print must prove this out.
Credit if the advice helps.

Aug 26, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Black not printing


My refill my printer ink (i remove it) but still the screen appear to ask me "cannot detect black ink, reinstall slowly"

Apr 05, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

My Brother MFC-290C printer is displaying "cannot detect black ink" on the screen. I tried to re-install slowly and it is still not detecting the ink.


With the full ink installed you might try plugging in power while you hold the stop key, sometimes the error is just locked and not cleared until you power up this way.

Oct 13, 2009 | Brother MFC-290C Printer

1 Answer

My printer is canon IP 1900 Series. my canon problem is error messege display ''the following ink may run out.balck.. the function for detecting the remaining ink level will be disabled since the ink level...


It would appear that the black ink cartridge is either out of ink or running out soon.Change the cartridge.If your need to print now and don't have a new cartridge try this open the unit pull out the black cartridge shake it and the reinstall it you may get a little more out of it.If this is a new printer the cartridges install are always limited in use,so you'll buy more.If you must print know try changing your font color to dark blue avoiding black.Good luck.

Sep 05, 2009 | Office Equipment & Supplies

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