Question about Frigidaire FRS6HR35K Side by Side Refrigerator

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Frigidaire Side-By-Side not dispensing water and possibly ice

I have a Frigidaire side by side refrigerator (model FRS6HR35KWO) that has suddenly stop dispensing water. The problem seem to occur between Friday and Sunday because the last time I used the water dispenser (the previous Thursday, it worked fine). Because there was no water coming out, I thought it was a filter issue (the refrigerator doesn't have a filter light) so I replaced it. The water dispenser still doesn't work. I can hear the water inside the refrigerator moving and my hose moving about behind the refrigerator as it always does but the water is not reaching the outside door dispenser. When I remove the filter from the inside of the refrigerator and press the water dispenser lever on the door, the water dispenses inside the refrigerator (where the filter would be attached) with no problem. Once I put the filter back on and try to dispense water, I can hear it working but no water comes out. I'm using a Frigidaire Pure Source filter RG-100. I've used this filter for years and haven't had a problem before.

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  • James R.
    James R. Mar 24, 2014

    Update: It appears the ice makes is still making ice as i heard some ice drop earlier this morning. The ice maker is still dispensing ice, however the water is still not dispensing and pooling in the water filter inside the refrigerator itself. When I unscrew the filter (to dump the water that has pooled) there is a vacuum seal like sound (the same sounds I get when I'm purging the line when a new filter is installed. Then all that pooled water starts coming out.

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It is possible the water line inside the refer is frozen, you will be able to see a resevoire or loop behind the bottom drawers that is where it could be frozen

Posted on Mar 24, 2014

Testimonial: "Yeah I saw the loop of water lines when I took the bins out earlier but I couldn't tell whether or not the lines were frozen. There's a whole bunch of lines zip tied together behind the most top cripser drawer. If these lines inside the refrigerator are frozen, what's the best way to unfreeze them? I don't have an accessory like a hair dryer to use to break that frozen blockage down."

  • James R.
    James R. Mar 24, 2014

    "Yeah I saw the loop of water lines when I took the bins out earlier but I couldn't tell whether or not the lines were frozen. There's a whole bunch of lines zip tied together behind the most top cripser drawer. If these lines inside the refrigerator are frozen, what's the best way to unfreeze them? I don't have an accessory like a hair dryer to use to break that frozen blockage down."

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