Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH5500B stopped suddenly - no power or lights

Washer stopped during fill cycle. No lights on panel. Checked outlet - fine and checked circuit breaker - fine too. Noticed a burning smell just after washer stopped. Door is locked and won't open.

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  • Anonymous Mar 20, 2014

    washer has no power. Circuit breaker is on, outlet is hot.

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  • Contributor
  • 27 Answers

Control Panel is bad, need to replace

Posted on Jun 14, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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1 Answer

Maytag neptune mah5500b sr code


Machine control is attempting to drive the motor but is not seeing any tach response.
Visual check shows motor is not moving. (Locked, Hall Sensor fault).

Evaluate wire harness for loose or unhooked connections.

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Maytag neptune washer clothes staying wet after cycle


Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Apr 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

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Won't spin or drain, have tried to rerun cycle and checked drain hose


Check pump / outlet filter , refer to instruction book , clean and replace then re- try

Nov 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune will not stay running during fill


you may have a fill time out issue here
check you hoses
disconnect them and clean the screens

Oct 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

No power; washer full of clothes; door locked.


check your power cord...you may need to replace it...or just tighten the screws that hold it in place. It is very easy to do, if I can do, so can you!! You can order a part on line or from a local repair shop.

Jul 31, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune front loader


check the following
power cord plugged into a grounded 3 prong outlet
the inicator on the cycle conrol knob proprely lined up with a cycle? turn the knob to the right slightly then pull the knob

are you using a extention cord if so dont

washer overloaded

Jul 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

1999 maytag neptune washer stops after filling up with water


There are a couple of common causes for a problem like this. First is a bad door lock assembly that also damages the machine control board (in the control panel). If this is the case the R11 resistor on the machine control board will be burnt.

Maytag has identified seven resistors that relate to specific components that need to be checked or replaced if the resistor is damaged. Listed here are the resistor identification, the circuit involved, and the recommendation:

R9 / pressure switch / check for loose connections or high resistance on switch contacts; replace pressure switch if necessary.

R11 / door lock wax motor / replace door lock mechanism and machine control board.

R51 / hot water valve solenoid / replace water valve and machine control board.

R52 / timer motor / check for loose relay terminal connections and replace machine control board.

R53 / cold water valve solenoid / replace water valve and machine control board.

R143 / (-) 24 Volt DC / contact was made between neutral and the 24 Volt DC circuit.

R162 / electrical buffer circuit / wire harness and machine control board.


Another common issue is a slow water fill fault. If the washer does not fill within a certain time the control will stop on a fault. Usually when this happens the START button can be pushed to continue the cycle.

Washing machines that won't fill or fill slowly often have a restriction in the incoming water supply -- usually in the screens of the inlet hose washers or the water inlet valve itself. Remove the hoses to inspect this condition. If the water inlet valve screens are plugged, replace the water inlet valve.


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Apr 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

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