Question about GE Monogram ZDI15C Automatic Icemaker
Icemaker working fine
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Posted on Jan 02, 2017
SOURCE: Water dispenser not working
2 things i want you to try before you call a tech out first under frezer door there is a connector where the 2 lines connect disconect both off now actuate the water at door if you get water out the line that means your line inside door is frozen 2 if you don't get water that means your water reservour is frozen so to solve problem cheapest way is to derost it by unpluging it for maybe 2 days and if it was frozen it should go back to normal and this time keep your temps in right settings refrigerator section at 37% and freezer from 0 to 4 % at all times that will keep lines from freezing
Posted on Oct 12, 2008
SOURCE: Got ice but no water
It could be the water valve side for the dispenser. So a coupleproblems
can be had with this description. 1. The electricsolenoid
for the valve is bad so it doesn't open the valve. 2.The valve
itself could be bad so the solenoid opens it but nothingflows. 3.
The water line could be frozen inside the door so nowater flows.
4. The dispensor switch is bad or the plastic holderthat holds the
switch is bad so the switch fell out of its properposition. 5.
The circuit board is bad.
Easy way to check is to pull out the fridge and take the water line offthat valve by pressing down on the little ring around the line whilepulling up on the line (tube thing). It should pull out easily(to reinsert just push the tubing back in without holding the littlering down, it goes in by itself and self-seals). With the tubeout of the solenoid valve have someone operate the water dispensorlever and see if water shoots in your face ha ha. Read further ifyou're testing by yourself...
You can also do the same test from the front underside where the tubinghas a coupling just under the door hinge area (so you can take the dooroff without cutting the tubing). Pull the lower skirt off the front ofthe refer and you should see the tubing and little coupling, it worksthe same, push down on the ring area and pull the tubing out. That way you don't have to move the fridge and can operate thedispensor lever yourself to see if water flows out the disconnectedcoupling. If water flows then the valve/switch/circuit board areworking fine of course and your tubing is frozen at the door. You willneed to defrost the tubing somehow, usually means a hairdryer blowingup into the dispensor area or turning off the whole refer and leavingthe door open for a day.
If nothing happens (no water still) then you need to check if thesolenoid is working electrically. Pull the fridge out and pullthe wire plug off the icemaker valve and put the wire plug from thedispensor valve on the icemaker valve. Watch inside the icemaker andpush the door dispensor lever, if water flows into the icemaker thenthe electrical door switch/circuit board is OK and the problem islikely the solenoid valve to the dispensor is bad or a frozen line inthe door still. You get the idea, you can swap wires/valves andeven tubing (if their the same size) around till you logically find thepart not working. Remember in troubleshooting you're not reallytrying to find the broken part... you're trying to find ALL the otherparts are working, which by process of elimination will lead you to thelast part that ISN'T working.
If you are comfortable with electrical troubleshooting using amultimeter you can check for 110 vac at the plugs when the switch ispress also but that depends on your tools and skill level, etc.
See this link for a diagram of that door assy and the parts involved.
Typically I'd be suspicious of the valve itself being bad or thecircuit board, next on the list is the switch, and last would be thefrozen line.
Good luck and let me know what you end up finding!
If nothing happens then you are down to either the circuit board is bad or the switch is bad.
Posted on Dec 15, 2008
make sure that the ice shoot is not clogged up with ice or the in the ice basket where the ice goes through. Sometimes the ice can be stuck together and jam and nothing will come out.
Posted on Jan 08, 2009
It's more common to be frozen in the door.
You can disconnect the line under the
unit before it goes into the door at the bottom hinge. Push the dispenser
button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.
Posted on Sep 07, 2009
Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"
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