The Nutribullet motor is dead when I put the little blender cup on and push down it will not do anything. Used to blend all the time delicious smoothies. Now it does not do anything. Dead as a door nail!
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Have you got something caught in it? Is it still under warranty? I am guessing but the mechanism inside the base should drop when you push to twist. Check is this is happening. If not then that may be the problem
There's 3 tabs on the inside of the base that get pushed down when you push the cup in. Two of them have switches on them, sometimes they can break. Make sure they are being pushed down. If not, it could be one of the switches inside.
Hi! I just had the same problem and actually called the service number that came with the rocket blender. The lady on the phone said that the plastic cup must have expanded (from heat), and to stick it in the refrigerator for 24 hours until the plastic shrinks back down to normal. After the 24 hours the cup should be able to come off. Kind of makes sense, but I hope it works!
Subject: Rechargeable Portable Blender Model No. 850-870
I was given one of these blenders for Christmas. I charged it through 3 cycles, used it once and the battery was dead. Charged it through another 5 charge cycles and used it once only to then have another dead battery. I have put it through at least another 8 charge cycles, and it indicates a DEAD battery. I have managed to blend two (2) 3/4 full pitchers in total. On trying to start it now the green light 'flickers' quickly on and shuts down.
This is a totally useless device.
I would like to return it for a full refund, including shipping.