Question about Samsung SGH-d807 Cellular Phone

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My phone crashed

I was text messaging a friend when my D807 crashed. Now when I power up the phone, all I get is the main screen that says "SGH-D807 SAMSUNG" and it just stops there. Any idea of what could be wrong and how the problem can be fixed? Thanks

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Re: My phone crashed

My D807 froze like this 5 times over 4 months. Had to send it off for repairs each time. Each time they performed a firmware update. Finally I took it up with Samsung and told them this couldn't be cost effective for them. They admitted that there is a software problem with the D807 and that my only recourse was to send it off for firmware upgrade each time I had this problem. Not happy with that, I got my service provider to give me a new phone - not another Samsung.

Posted on Nov 14, 2007

Re: My phone crashed

Call the service provider for a firmware update if your able to get it past the logo screen. I went thru 3phones and 2 had the problem.. I just hit the back top of the phone on the ground it went fine :-)

Posted on Nov 12, 2007

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