Question about Microsoft Xbox 360 Console
Just recently my son's xbox 360 has been scratching his discs. The system is never moved nor is it mistreated. I still have the receipt for the stystem and was wondering what the protocol is for either a return, or for the system to be repaired. I had also read that the games could be replaced. The system was bought for Christmas last year, it's still under a year old. Please advise for the best and fastest result.
That is a very odd problem. Unless you have a special warranty, the unit will not get replaced for a new one until it cannot be fixed by a tech. You have to write or e-mail Microsofts contact in your manual and complain about the games getting destroyed by the Xbox. They may want to see copies of the receipts for the games too, but be very firm with them or they will not take you serious.
Posted on Oct 30, 2007
Tips for a great answer:
Dec 26, 2011 | Microsoft Xbox 360 Console
Mar 18, 2009 | Microsoft Xbox 360 Console
Dec 05, 2008 | Microsoft Xbox 360 Console
Apr 15, 2008 | Microsoft Xbox 360 Console
Jan 14, 2008 | Microsoft Xbox 360 Console
60 people viewed this question
Usually answered in minutes!