Question about KitchenAid Refrigerators

Open Question

Ice Dispenser Motor not working - KSCS25FTMS02

I have an 18 month old KitchenAid counter depth fridge that recently stopped dispensing ice. The door to the ice dispenser opens when the pad is depressed, then I hear a slight click (like a relay switch) as a press and release and press the pad.

This doesn't sound like the pad switch is faulty. I also took the trim off and removed the harness to the dispenser motor and after getting a nice shock, am resonably sure power is present to the motor :)

Any suggestions on how to test the motor? Should the motor turn freely? It's certainly not. The harness had 4 wires (grey, blue, red/wht, and black) Pretty sure the black is hot :)

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
dididsaythat
  • 291 Answers

SOURCE: Whirlpool side by side GS6NBEXRS01

If nothing is blocking ager .. sounds like motor bad or something binding it up. If you took in out and cleaned all ice out and still dont work with no ice.. sounds like motor ..if it hums power is to motor

Posted on Aug 29, 2007

Ad
  • 1214 Answers

SOURCE: my kitchenaid model kscs25ftms02 water dispenser doesnt work

There is a water valve located at the bottom back of the refrigerator that may have failed or is clogged with trash from the water line. Either is a common problem.

If your know how to use an ohmeter and simple tools like a screw and/or nut driver, I can give you additional instructions on how to troubleshoot. Otherwise, I can search for the P/N and you can order one. You will need to install, or find someone to install for you.

It could also be a filter problem if yours has a filter, or a water supply problem (have you checked the valve a the wall to make sure it was open?).

Posted on Jan 14, 2009

  • 2 Answers

SOURCE: Kenmore Side by Side Ice Dispenser Not Working

My GE DSS25KGRB side-by-side refrigerator had a problem where the ice dispenser motor would not turn. I had noticed this intermittently in the past, and this time it happened after the power came back on after being off for several hours. I removed the ice-cube bucket, and tried to turn the auger motor shaft ¼ turn manually, as advised in my instruction booklet for how to refit the bucket. Since it wouldn’t turn I guessed (correctly) that ice had gotten into the motor and froze it.
I removed the ice dispensor motor assembly (outer four hex screws), disconnected the two cables as I went, and removed the assembly from the fridge. I then disconnected the two motor wires, removed the clear-rubber boot that covered the motor, and let it defrost and dry out for 20 minutes or so, partially assisted with a hair dryer. Then I could turn the motor shaft.
Before reassembling it, I noticed what appeared to be a GE engineering error. Only two of the three attaching screws on the motor fit into the three clear-rubber grommets that were attached to the rubber boot. It looked like mismatched parts. This prevented the boot from covering the motor tightly, which probably contributed to moisture getting in. So after letting it dry for another hour or so, I put it back together, and sealed the gaps between the boot and the metal housing by applying some "100% silicon sealant, indoor/outdoor, for windows and doors".
I’ll really know whether this is a permanent fix if it survives a few freeze-thaw cycles. But it works again for now, and I don’t want my ice-cream to melt.

Posted on Feb 07, 2009

mark_37388
  • 100 Answers

SOURCE: kitchenaid ice maker not making ice

first check the tube running to the ice maker where the water flows in see if it is frozen if not take the cover off the ice maker front and see if the little tabs in the middle of the gear is broken there are two one might be broken off

Posted on Mar 30, 2009

tunde007
  • 2382 Answers

SOURCE: kitchenaid side by side counter

Hi, this is a common problem with your low voltage control board. You will need to remove the top access panel above the doors and remove the front face panel of your compressor area. On the right side inside a small sheet metal box is your low voltage control board with a lot of wires going into it. You will need to replace this part to correct the issue. Here is a link to the part you will need to order and replace.
Click HERE............

Posted on Jan 05, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The ice maker makes ice and dispense water, but won't dispense ice. Cleaned out ice tray, not ice blocking any discharge area. When you try you can hear the ice dispenser door open, but the motor to...


i have the same fridge... same problem, except not only does it not dispense ice, it also dosent dispense the water too. i recently had a power outage, and when the fridge was turned back on the digital warmer and colder setting have been flashing 0 non stop making it unable to set temps... any suggestions?

Aug 22, 2011 | General Electric GSH25JSXSS Stainless...

1 Answer

The ice dispenser is getting iced up. The opening from icemaker to outside part is iced up.


The door may not be closing all the way letting outside air in causing the ice buildup.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Apr 25, 2010 | KitchenAid Architect 24.5 Cu. Ft....

3 Answers

Water dispenser works, ice maker makes ice but doe not dispense


Remove the ice bucket/container from inside the freezer compartment. Examine underneath at the front of the container to see if ice cubes are lodged between the metal blades. If cubes are caught in this area, they will prevent ice from dropping into the glass/cup.

Feb 22, 2010 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

No ice comes out of dispenser


Sounds like the ice bucket is not all the way into its slot. Im assuming the ice bucket is in the freezor and not attached to the door.

Oct 27, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Hotpoint fridge dispenser works on water but not ice


If the little green lites show up , you do not need a circuit board . If you get a hum or buzzing noise when pushing for CRUSHED ice , then the auger motor is frozen up . Remove the ice bin and use a hair dryer directly on the forks which turn the dispensor . The heat will transfer into the motor , defrosting the armature . Try closing the freezer door ocassionally and pushing the arm to test if forks turn .

Aug 09, 2009 | GE Refrigerators

2 Answers

KitchenAid Fridge, Ice maker not working - red light blinking


Replace the icemaker . The laser receiver (on right side ) is supposed to blink twice then pause then twice repeatedly .Normal. Also clean the coils under fridge .

Aug 02, 2009 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

Kenmore side by side fridge - ice dispenser stopped working


You might check out this site and ask a question. They have drawings on many of the fridges and I have bought many parts from them.
http://www.appliancepartspros.com/partsearch/

Jul 28, 2009 | Refrigerators

1 Answer

Kitchenaid ice maker not making ice


first check the tube running to the ice maker where the water flows in see if it is frozen if not take the cover off the ice maker front and see if the little tabs in the middle of the gear is broken there are two one might be broken off

Mar 30, 2009 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

mike cooper

Level 3 Expert

884 Answers

Todd Arndt
Todd Arndt

Level 3 Expert

2044 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...