Question about Epson Office Equipment & Supplies
And the power light is off . says service required. I use a mac computer
The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.Go To Below official Epson Printer Page For Your problem and solve your paper jam problem https://files.support.epson.com/htmldocs/cx11nf/cx11nfug/trb_e_1.htmHope It's resolve all Your Printer Problem,
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Posted on Mar 26, 2014
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Posted on Jan 02, 2017
Hi JayBirde Do the lights flash Together (not alternate) and is it a quick flash (0.1 second on 0.1 second off)? If so, check the Status Monitor for a message. If it says Fatal Error or General Error, then you have a task on your hands! If the lights flash alternate (0.5 second on 0.5 second off) then this indicates a maintenence error and the status monitor should say parts inside your printer have reached the end of their life - or something similar. This much easier to fix with an R220 Rescue Kit from www.TheServiceManualShop.com - use their search to look for R220 Rescue. If you can't find it, just drop them a line and they will create one for you. Delivery is via instant download so no waiting around to get your machine fixed. If you have a general or Fatal error it means the printers head can not move using the norm,al amount of force - i.e. something is in the way. You can check a few things: Ensure their is nothing in the path of the print head - paper, foam from the pad, head lock not retracting, toy soldier on manouvers in the mechanism etc Chech the encoder strip ( a grey-ish looking plastic strip, near the drive belt for the print head) is clean and attached. Check the lid for the ink cart cover is full closed.
Posted on Mar 11, 2007
It sounds like your printer has reached what is often called the "service required" stage...
To solve this you need to handle two things.
1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.
2. Replace the waste ink pads OR redirect your waste ink flow to an external tank
It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)
To solve these as a DIY you can do the following:
1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here
The latter is only available to North American printer owners so the SSC is a safer bet.
2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.
There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.
Hope that helps...
Posted on Mar 09, 2009
Do you mean that the paper light flashes at the same time as the ink light or do they flash alternately (ie: paper on, ink off -> paper off, ink on)?
If so the waste ink pads are full and you need to do the following:
1. Reset the waste ink counter:
Grab the tool linked from the wasteink.co.uk site (see bottom).
2. Redirect your waste ink into an external tank OR replace your waste ink pads.. (external tank is easier).
Instructions for the R1800 are available from this site
If the lights are doing something different, please post again with detailed information about how they flash and I can what else it might mean.
Hope that helps.
Posted on Mar 13, 2009
theres a guide on how to manually reset the counter here
unless you replace or clean the waste pad from here on in regard your printer as a ticking ink bomb. put it on a tray with a lip just incase of an ink overflow and dont put it on the carpet.
Posted on Sep 26, 2009
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 28, 2010
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