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Water heater richmond 5V40-7 Gas pilot will not remain lit. when button is let up it goes out.

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Sounds like you have a bad thermo coupler, It is hooked to the pilot to keep it lit.

Posted on Mar 24, 2014

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Richmond direct vent water heater


The pilot lights then heats/sends a signal to open gas for burner then(burner)should stay on but if valve shuts the gas off,then have your unit checked. What ever you do,DON'T MESS WITH IT IF GAS/FLAME ON!!!!!. These systems come with a safety feature that allows gas to go on only when safe!!!!

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Pilot light will not remain lit after butting is released


Check and be sure the pilot is hitting the thermocouple, if not adjust it. If that does not work replace thermocouple.

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Hot water tank doesn't stay on


Suspect the thermocouple that senses that the pilot is lit. This device prevents the gas burner from coming on when if the pilot goes out, but if it's defective could cause the burner to shut down even when there is a pilot flame. Also check the position of the thermocouple in relation to the pilot flame. The tip of the thermocouple should be right in the middle pilot flame.

Oct 11, 2013 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

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Pilot is hard to light and when it does,it will go out when you turn it to the on position it goes out. I took bottom cover off and blew the screen out but still goes out. It looks like it is starving for...


If pilot flame is weak, the burner parts and pilot tube may need to be cleaned.
Other causes can be bad venting, negative air pressure, low gas pressure, air in gas line, bad gas control valve thermostat, damaged burner parts from exposure to chemicals, etc.

Open following links for troubleshoot resources, including service manuals and illustrations:
http://waterheatertimer.org/pdf/Pilot-outage-troubleshooting.pdf
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Add a comment for more help.

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Sep 19, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Rheem 22V50F1 pilot won't stay lit. Changed thermo couple & it lit, ran then went out. Let it sit overnight & it lit, ran then went out. What next? p.s. The unit is 5 years old. Thanks


If pilot lights and flame is robust and clear blue, and pilot goes out later, then some suspects can be excluded: air in gas line, low gas pressure, thermocouple is overtightened (finger-tight + 1/4 turn), thermocouple not positioned correctly in the flame, dirty pilot tube.
If flame is yellowish and small: then clean pilot tube and combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
Remaining suspects can include: air in gas line, low gas pressure, bad gas control valve, tight house so household vent fans pull air down water heater vent that blows out pilot, hot attic with inadequate ventilation, water dripping down vent.

Open following links to read troubleshoot resources.
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Aug 16, 2011 | Rheem 50 Gallon FVR NATGAS Water Heater...

1 Answer

I have a 5v40 hot water heater. I lite the pilot and burner work fine as long as i have the door open to get air. close the door and the pilot lite and burner goes out. starved for air. there looks like...


Probably don't have good news for do-it-yourself repair.
Richmond is Rheem.
Rheem gas water heater manuals say to call service technician if the combustion chamber FV sensor has tripped, or if water heater has flooded.
FV trip requires part replacement, and flooded heater has to be replaced.

I read one thread that might help:
http://www.diychatroom.com/f7/rheem-hot-water-heater-pilot-burner-not-staying-lit-65755/

I posted same question on pro water heater forums, and the plumbers will not man up and tell how to replace the part. They cite legal issue because gas water heater is dangerous, period.
They have a point, but I am still looking for a good DIY answer.

If repairs are more than $330, then buy a new heater at local box store and install yourself same day.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 17, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Richmond power vent will not stay lit, the bunrer will lit than after about 5-10 min. it goes and tries to relite and than goes into lock down. after it about 5 min. you can reset it and it will do the...


Richmond-Ruud-Rheem
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

It sounds like you've read the manual.
And cleaned the burner parts according to manual.
You replaced thermal reset, but system is still tripping, so either the gas valve and tubing are bad, the thermocouple is bad, or there is a problem with gas pressure, or gas line.

Post question on pro water heater forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/

Apr 08, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

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