Question about Dyson DC14 Bagless Upright Cyclonic Vacuum

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Dc15 manual service manual

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  • Jean Allen
    Jean Allen Mar 24, 2014

    Thank you for the response, but I have a user manual. I was looking for a service/repair manual for my DC15.

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Hi Jean, it's Jack at Dyson.

You can download a copy of the Dyson DC15 User guide directly from our website: http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc15_uk_manual_120710%20pdf.pdf

If you're looking for some help troubleshooting an issue, our online Support pages should come in handy: http://www.dyson.co.uk/support/dc15/dc15-the-ball-all-floors

If you'd prefer to speak to our experts directly, you can reach the Dyson customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on Mar 24, 2014

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Hi there,

I'm not sure which part of your DC15 All Floors you're describing, but if you take a look at our Support page for this model, you should be able to find the information you're looking for:

http://www.dyson.co.uk/support/dc15/dc15-the-ball-all-floors

You can also download a copy of the user guide for this machine here:

http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc15_uk_manual_120710 pdf.ashx

I hope this helps - if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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Hi there,

For information on using and maintaining your DC15, please refer to the user guide supplied with the machine - in case you don't have this to hand, you can download a copy here:
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You may also find our online Support page for this machine useful:

http://www.dyson.com/support/help.asp?article=32&product=DC15-SY-STD

I hope this helps - for any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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Hi John,

I'm not sure from your question exactly which switch you're referring to on the DC15. However, you should be able to find an answer on our online support guide for this machine:

http://www.dyson.com/support/help.asp?article=527&product=DC15-SY-STD

You can also download a copy of the DC15 user guide, in case you don't have yours to hand:

http://media.dyson.com/downloads/us/floorcare/manuals/dc15_opmanual_usa.pdf

I hope this helps - if you'd like any further assistance or advice, please call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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Hi there,

Sorry to hear you're having a problem with your DC15 brushbar. To check everything is correct with your machine, please visit the Support section of our website and follow these simple steps:

http://www.dyson.com/support/help.asp?article=815&product=DC15-SY-STD

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Hi there,

Sorry to hear you're having a problem with your DC15. You might find it helpful to visit the Support section of our website and follow these simple steps:

http://www.dyson.co.uk/support/help.asp?article=903&product=DC15-ANIMAL

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