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<utube src="JKzj7Bu2Ink"></utube>This video will show you an easy way how to lubricate the chain on your Razor Electric Scooter. This process is shown on the E200, it should also be the same on the E300,and E100.
Check to see if the chain is moving when you apply throttle. If the chain is not moving but you can hear the motor working then it is likely the chain has come off the motor sprocket. If this is the case then follow the steps in the user manual to refit the chain and adjust the tension.
The scooter uses batteries specifically designed for deep discharge applications. If your new batteries are not lasting then they may only be suitable for standby or backup type applications like for your house alarm system or garage door opener when the mains power goes out.
Neil, I do not have a solution, but however have the same exact problem. Son got an E300 for Christmas. My daughter also received an E200. The E200 works fine, but the E300 makes a clunking noise when the throttle is engaged. Also the E200 can make it easily up the drive way, but the larger and more powerful E300 can not. Any help with this would be greatly appreciated. Thanks, Ron - email@example.com