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Gears are not rotating; motor works though

Novi Tech PS-026/B2: I have taken the top apart and tried the shredder. The motor seems to be working ok but the gears aren't moving at all. Prior to this, the gear sounded as if it was beginning to fail sporadically moving. I don't know if a specific gear is off track OR this home shredder has seen it's day. The lever that starts the gears has not worked in a while and I usually have to use an old credit card to hold it down so that the papers can be shredded. Thanks for your assistance

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  • Richard Nadler
    Richard Nadler Mar 23, 2014

    Yes I have cleaned the cutting blades of paper. I haven't looked into the gears as yet to see if a card piece is jammed in there. I will open the top again to see. Thanks.

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  • Master
  • 1,087 Answers

I guess you have made sure that the cutters are not jammed by bits of paper and card?

Posted on Mar 23, 2014

  • 1 more comment 
  • Richard Nadler
    Richard Nadler Mar 23, 2014

    Thanks again. The machine is apart and I've noticed that the medium sized gear which rotates the large gear has a stripped piece. I've noticed below the complete unit numerous pieces of plastic....probably from the gears. Not worth the effort to repair and I'll venture out to a local office supply for a new one.

  • Big Steve
    Big Steve Mar 24, 2014

    Sounds like a good decision. Although they claim to shred credit cards I think it would be wise not to do this; it is too big a stress on plastic gears!

  • Big Steve
    Big Steve Mar 24, 2014

    btw how long have you had the shredder?

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  • 1 Answer

I believe it's the first nylon cog's outer gear that shredded (no pun intended) and is providing no drive for next (larger) cog.

Posted on May 08, 2015

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SOURCE: XF50D motor won't turn shredder blades

Call ATIVIA # 877 777 4357 fax 866 765 0063 and they can help you. I GONNA GET BACK MY $$$$$$$$ .

Posted on Jan 12, 2009

  • 1 Answer

SOURCE: NoviTech Paper Shredder will not feed paper forward.

I had the same problem with my Novitech Model: PS-026/B2 only working in reverse but not forward. So I decided to take it apart and see if I could find any loose wires, broken parts etc. Keep in mind I am not a paper shredder mechanic, but I was able to fix it, at least for the time being, and here is how:

1. Unplug the machine, and I mean it. Make sure you unplug the machine before you start any fixin'. Unplug the machine!

2. I unscrewed the 7 screws located at the bottom of the case

3. I carefully separated the cases and made sure I did not allow any tension on the few wires that span the case halves

4. With the can of electronics duster I use for my computer keyboard, I sprayed all of the electric contacts, making sure I did not spray any of the grease at the gears. I poked the straw in all of the switch housings and the motor.

5. If you feel a little adventurous, you can remove the 6 screws that hold the cover and safety switch in place. At this point pay attention to how the safety switch arm is positioned ( take a picture if you have to) so it will be in the correct position during assembly. Remove the cover and look for anything that could be caught in the shredders. Remove any foreign matter with tweezers or needle nose pliers. Replace the safety switch and cover, make sure the switch arm is in the same position before you took it apart.

6. Put the two case halves together making sure there are no wires pinched inbetween. Put the seven screws back where they belong and tighten snugly ( do not over tighten cause you will break the plastic, guaranteed!)

7. Place the machine on the waste bucket and plug it in. And voila the motor should start buzzing and humming like it was brand new.

Posted on Mar 22, 2009

  • 1 Answer

SOURCE: Fellowes P600C-2 Motor runs in reverse, but not forward

Take it apart and clean the switch with compressed air.

Be careful when you put it back together that you don't allow the wires to touch the fan.

You also have to make certain that the small plastic teeth that seperate when you feed paper are aligned properly.

Good Luck

Posted on Apr 04, 2009

JayBlair
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Posted on Jul 22, 2009

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SOURCE: Shredder motor runs but gears are not engaging and

I have the same problem and upon removing the gears I found one that is plastic and worn pretty bad. Replacement parts can be purchased at 1-800-222-2310. Part # VF1012MX-08 Gear #2
I advise purchasing the metal one.

Posted on Aug 08, 2009

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1 Answer

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we don't try to trick you into doing anything
The information given is generic because you have more information than you reveal and you are required to use the given information to produce ideas as to where to go to get the information to help
best advice for you now is to take it in for a service or repair and have it fixed properly

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NoviTech Paper Shredder will not feed paper forward.


I had the same problem with my Novitech Model: PS-026/B2 only working in reverse but not forward. So I decided to take it apart and see if I could find any loose wires, broken parts etc. Keep in mind I am not a paper shredder mechanic, but I was able to fix it, at least for the time being, and here is how:

1. Unplug the machine, and I mean it. Make sure you unplug the machine before you start any fixin'. Unplug the machine!

2. I unscrewed the 7 screws located at the bottom of the case

3. I carefully separated the cases and made sure I did not allow any tension on the few wires that span the case halves

4. With the can of electronics duster I use for my computer keyboard, I sprayed all of the electric contacts, making sure I did not spray any of the grease at the gears. I poked the straw in all of the switch housings and the motor.

5. If you feel a little adventurous, you can remove the 6 screws that hold the cover and safety switch in place. At this point pay attention to how the safety switch arm is positioned ( take a picture if you have to) so it will be in the correct position during assembly. Remove the cover and look for anything that could be caught in the shredders. Remove any foreign matter with tweezers or needle nose pliers. Replace the safety switch and cover, make sure the switch arm is in the same position before you took it apart.

6. Put the two case halves together making sure there are no wires pinched inbetween. Put the seven screws back where they belong and tighten snugly ( do not over tighten cause you will break the plastic, guaranteed!)

7. Place the machine on the waste bucket and plug it in. And voila the motor should start buzzing and humming like it was brand new.

Aug 27, 2008 | Fellowes DM15C Shredder

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there's a screw under the novitech sticker , bottom right hand side. btw anybody know where you can get parts/ or a parts manual for this?

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