Question about Sharp Microwave Ovens

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My Sharp Carousel Model R-370E No time display

My Sharp Carousel Model R-370E does not show the time display therefore I cannot program and use the microwave. What can I do?

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We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

If you decide to send yours in for repair, here is the info you need:

We have a service / repair manual for a similar model and have uploaded it to our site here to help you.

It should be similar enough to give you safety info and similar step by step help in disassembly info.

Most computers will open this document automatically, but you may need the free Adobe Reader.

We would really need the front door panel assembly (which contains the keypad, display board and connecting cable) as well as the power board to which the cable connects, as shown in the attached sample photos.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

My Sharp Carousel Model R-370E No time display - 36b24be.jpg

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Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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When I shut my microwave door, the light staays on and the carousel starts going around. I can program my cooking time but, it will not engage and star cooking. Meanwhile, the carousel continues to go...


It's probably a bad door switch or door switch mount, probably the top one, which is the door sensing switch.

We have the actual service manual for this model and have uploaded it to our site for you here.

You can order Sharp parts from
Encompass here or from the Sears Parts Direct Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

Feel free to contact me directly (and please include your full model number from the tag in or on the unit) for a free estimate and free tips & do-it-yourself advice.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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Usually those turn tables(or lazy Susan's colloquially) are driven by a small motor. The motor attaches to a gear or spindle which transfer the rotational energy to the turn table. A plastic gear may have been broken or popped loose. It might also use a belt to transfer the energy, the belt could have worn and is now slipping which would cause the table to stay stationary.

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These first came out in 2002, so I doubt they're available anymore.

But you can call Sharp to see. If not, ask them what comparable model(s) replace them.

You can contact Sharp at 1-800-BE-SHARP (1-800-237-4277) or visit them online.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Assuming the unit works ok other than the display, you have a problem common to many Sharp models.

Check with www.microwavedisplay.com - lots of info on this issue and they offer a repair service for the boards at a very reasonable price.

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These units did indeed last a long time.

Sorry I can't bring better news.

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