Question about E-Machines emachines (emachinees) CD-ROM Drive

1 Answer

Cd drive error "please insert disk"

Updated drive to no avail

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • E-Machines Master
  • 27,725 Answers

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.

If this does not fix the problem it might be a registry problem

"you only need to do the following"

if you cant see your disk drive in windows explorer

Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if this fails to fix the problem It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
There are several general categories of symptoms of CD/DVD drive malfunctioning from the drive not lighting up all the way to drives that burn, but with errors. You can diagnosis and repair your optical drive with simple fixes.

Restart your PC before checking or doing anything.
Sometimes simply restarting your PC will solve the problem.

If your drive doesn't appear in the "Computer" dialog or Explorer, press the "F5" key to refresh the list.

If that doesn't work, download and install a freeware program such as CDGone ( to get the drive to reappear in the Device Manager or Explorer.

You should subsequently reinstall third party CD/DVD playing and burning software.
If your CD/DVD drive connects with an IDE ribbon cable, try each drive attached on the IDE ribbon separately.

If they do work separately, both drives probably have their jumpers set as master drives.
Make sure that one drive is set as the master drive and the other to the slave drive.

If the CD/DVD drive door won't open, determine whether the tray is obstructed.
Stick a straightened out paper clip in the little hole and try to push out the tray.

With a removable laptop drive, pull it out and shove it back in solidly.
Also clean the contacts of the drive with a pencil eraser.

With a drive installed in a desktop computer, unplug the machine and pull the data and power cables and then reseat them firmly, being sure to connect completely.

With a volt meter, test the power cable going to the drive.
It should have two wires with a 5 volt ~1 amp circuit and the other two with a 12 volt ~1 amp circuit.

From these tests, you can determine if the drive is mechanically and electrically sound and if the power supply needs replacement.

Note that there are usually several spare power supply drive leads which can be tested and used to replace a faulty one.

Purchase and use a CD lens cleaner or use a compressed air cleaner can.
If the drive doesn't light up when a CD/DVD is placed in it:

With removable laptop drive, pull it out and shove it back in solidly.
With removable laptop drive, clean the contacts of the drive with a pencil eraser.

With a desktop model, unplug the machine and pull the data and power cables and then firmly reseat them.

If the drive functions perfectly well without an indicator light, the drive light may be defective. Failure to light up may indicate a problem with the inner workings of the drive, such as a short in the drive motor, drive train, laser or another kind of electrical failure. In that case, you probably need to replace the drive.

If the drive initially lights and then "dies" after a disk is inserted and you keep receiving a message "Please Insert Disk," this may indicate a dirty laser lens.

Use a CD lens cleaner or a compressed air cleaner.
A drive light that is intermittent could indicate loose cables.

To verify, remove the cover of your computer and make sure the drive cables are firmly attached. If you have a laptop, a technician may need to take apart the machine to make sure the drive connections to the motherboard are secure.

Many laptops have modular CD/DVD drives that you can sometimes reseat by pulling them out and pushing them back in firmly.

With removable laptop drive, also clean the contacts of the drive with a pencil eraser.

If the CD/Drive Lights Up but Fails to Appear in the Device Manager:
Try right clicking on My Computer and choosing "Manage."

Click on Disk Management on the left hand side and then under the "Action" Menu choose "Rescan Disks."

Also go into the Device manager, click on the root of the tree or on any of the items and choose "Scan for hardware changes." *

A dying motherboard, for instance one that has a dead IDE channel, can cause this.
A way around is to buy a PCI IDE or SATA expansion card and hook your CD/DVD drives to that. *Viruses can also cause Device Manager disappearances.

Do a virus scan. *
Remove the upper and lower filters from the registry keys at:


You may have to reinstall burning and viewing software.
If you use ITunes, remove the lower filter and set the upper filter to the value of "GEARAspiWDM" without the quotes. *

See the Additional Resources at the end of the this article and try the popular CDGONE patch. This removes the upper and lower filters and changes some additional keys.

Any third party burning and viewing applications may have to be re-installed.
Using search, find the afs.sys and/or afs2k.sys files.

Rename them with a "bak" or "old" extension.
These Oak Technologies cd driver files conflict with Windows cdrom.sys, the CD-ROM driver.

If the CD/DVD drive appears in the Device Manager but fails to appear in Explorer:
Remove the upper and lower filters from the registry key at:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/4D36E965-E325-11CE-BFC1-08002BE10318. You may have to reinstall the burning software.

If you use ITunes, remove the lower filter and set the upper filter to the value of "GEARAspiWDM" (without the quotes).

Look at the registry settings for the value "NoDrives" at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer.

If the values are anything other than zero, Group Policy may be hiding the drives.
You may have to ask your administrator to change things, but if it is a local machine not in a business setting, you can change Local Group Policy yourself by running gpedit.msc in the "Run" command in the "Start" menu.

In Device Manager, uninstall your CD/DVD drive and then have Windows rediscover the device by rescanning for hardware changes. In Device Manager also uninstall and reinstall the IDE port on which you drive is located.

Posted on Mar 27, 2014


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I cant play the game an error says No disc inserted. Please insert the original "NBA2K11_EU" CD/DVD

Does your CD/DVD reader successfully read any *OTHER* CD/DVD disks?
If not, it is broken, and needs to be replaced.

If the drive works, then Insert the original 'NBA 2011' CD/DVD disk, when prompted.

Jun 08, 2011 | Computers & Internet

1 Answer

No Disc inserted or drive not ready, please try again

can u do firmware update i have nero 7 for u i f u want it do u have yahooo

Jan 29, 2008 | Sony VRD-VC10 DVD±RW Dual Layer...

1 Answer

I always have failure to boot and have beep sounds. Already installed asus update v6.10.02, still shows overclocking failed on start up and requests to configure BIOS. My system includes: inno3D-FX5500...

1-Does your computer show any sign of response after power button press?
2-Is your power cable properly connected and have main power switched on both your power supply unit and the wall plug?
3-Is the 20/24-pin ATX power connector has been connected between your motherboard and power supply?
4-Can The standby power LED (Green blue) light up continuously after the mains power is connected? (Note: Both flashing and off are no good here)

Fix 1

(1) Isolate The power going into your system ( i.e. connect your system to the wall plug directly, without sharing the power with any other devices via power extension cable.)
(2) Check if the power supply and power cable functions correctly, and have the input of your power supply set to the correct position (either 100/110V or 220/240V, depending on your country)
(3) Please try replacing your power supply.

Fix 2

1. No POST

1.1 Please clear CMOS to have a try (refer to motherboard manual for details)

1.2 If the problem still persists, please contact your retailer for a check

2. There is error message during POST: BIOS ROM checksum error. Detecting floppy drive A media... Insert system disk and press enter

2.1 If the support CD supplied with motherboard is available

2.1.1 Please restart system and put support CD into optical drive, then the system will recover BIOS automatically using CrashFree utility

2.2 If the support CD supplied with motherboard is not available

2.2.1 Prepare a formated floppy disk, then unzip the BIOS file downloaded from ASUS website into the floppy disk.

2.2.2 Please restart system and insert the floppy disk into floppy drive, then the system will recover BIOS automatically using CrashFree utility
2.3 If it is not helpful after the troubleshooting as the steps 2.1 or 2.2, please clear CMOS( referring to the manual introduction)

Fix 3

Please try the latest BIOS. I recommend you to use AFUDOS to update BIOS. You need to unzip it to get the ROM file.

You should use the command as follows:

AFUDOS /i[biosname]

or, afudos /i A:\BIOSNAME.rom(if the BIOS file is in the floppy disk)

You can store your BIOS into a floppy disk or a hard disk with FAT format. Then, you will be able to use AFUDOS to access the BIOS ROM file.

If it is not convenient for you to use DOS and AFUDOS, you can try to use EZ Flash. You can save the BIOS file into a flash disk then boot the system and enter BIOS, then you can update your BIOS by EZ Flash which is in the BIOS Tools page. Please load the default settings in BIOS after you have succeeded updating BIOS.

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 22, 2010 | ASUS P5VDC-MX Motherboard

1 Answer

Compaq cq60-215dx will not notice a cd or dvd. It does not give me any error code when I insert disk to play, it says to please enter a disk into the cd drive.

First step can you able to find out your cd drive in BIOS.
If you find there and check whether it is available in My Computer (Explorer).
If again ok means it may problem with your lens of your cd drive.
Check with scratch less discs if it not you should change your drive...

Sep 17, 2010 | HP Computers & Internet

1 Answer

When i turn on my e system 4213 laptop. keeps coming up with error message operating system not found. please help

Hi make sure you have no usb pen drives, floppy disks, or cdroms inserted then switch on the machine. If you still get the same error then your hard disk drive has malfunctioned or corrupted. If you have a restore cd or DVD insert this and restart the machine you may get an error message stating your hard disk drive is not found if it has malfunctioned.

Sep 10, 2009 | Acer Computers & Internet

1 Answer

Trying to run a sound card's installation CD on my DVD drive but CD won't run (new CD from Ebuyer) Believe my DVD drive may be faulty. How do I check if drive working and if not any way of getting it to...

have you tried another DVD yet? you might jsut be good spending the $20 on a new drive.
you could also try running a regestry editor to fix corrupted registry as it is a likely cause of drives not working
also, updating drives is good

Aug 03, 2009 | Computers & Internet

1 Answer

Cd rom not detecting cd

Try to uninstall then reinstall cd driver. Or update its driver.

Apr 11, 2009 | NEC CD-2800D (cd2800d) 24x CD-ROM Drive

1 Answer

Lost cd drive - computer does not recognize any cd inserted. Computer is 5 years old but has plenty of memory available.

If the cd drive is actually running, but you are not able to access the information on the cd, check to see that the drive appears in windows explorer.
If it does appear, make sure you are current with your optional hardware updates at windows update, then take a look in the Device manager, right click the name of your cd drive, be sure it is enabled, and use the built in troubleshooter to attempt to fix it. This will help you to determine if you are in need of an updated driver for your cd drive, or whether the drive itself has failed.
Here is a link to an excellent Driver update tutorial if that is the problem....
If you are current with drivers for your machine, and the Device manager shows the drive is working correctly, please report back with you OS and the particulars of any error messages you receive when inserting cds and attempting to read/play them. Thanks.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!

Apr 09, 2009 | Toshiba DC FAN Laptop Cooler

1 Answer

Initial set up problem. Acer net book

this small laptop does not comes with cd rom,So you can arrange a USB Optical drive.In bios setup please check for boot sequence is to be set for usb boot device.Now insert the bootable cd or Operating system cd with boot files & it ill works

Mar 14, 2009 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

Codecs problem!

Try installing the K-Lite codec pack. This installs many of the required codecs for your system. It is available from: The standard version should get you covered.

Dec 30, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

342 people viewed this question

Ask a Question

Usually answered in minutes!

Top E-Machines Computers & Internet Experts

Alun Cox

Level 3 Expert

2678 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Are you an E-Machines Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides