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The beater bar is powered by a lever and pivots on a point - you either broke the pivot point or disconnected the lever.
Take out the bottom plate again and, using a flashlight, try to locate the problem.
Unplug the machine and remove the foot plate (at the bottom of the vacuum head) and check the belt that drives the beater brush/bar. if the beater bar is hard to turn, pull the beater bar and belt out, check the inside circumference of the belt to see if the motor shaft has worn it down in one spot. If so, remove the two bearings (one at each end of the beater bar) and remove the hair, carpet fibers, strings and any other junk from the bearings and the ends of the beater bar. lubricate the bearings with oil (thin machine oil like 3 in 1 oil works best. roll the bearings with your hands until they spin freely. Now would be a good time to check the bottom of the foot plate where the dirt is vacuumed up. check the hole in the middle of the foot plate and check the hose for clogs if the hole and foot plate hole are clear, reassemble the bearings on the beater bar and install the beater bar (with a new belt) and reinstall the foot plate. The machine should run well for you.
+>> Unplug the mains lead from electrical socket <<+
• Turn cleaner over in flat position.
• Release lower plate by rotating the 3 lower plate latches to the UNLOCK position.
• Remove lower plate and remove any dirt that may exist in belt area.
• Remove beater bar by gripping the belt side of the beater bar and carefully lifting it out.
• Remove worn or broken belt.
• Clean beater bar and the end caps.
• Loop new belt around motor shaft and beater bar belt groove.
• Reinstall the beater bar by inserting the end cap of the beater bar to the slots at both ends of th beater bar.
• After reinstalling the beater bar, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
• Reinstall lower plate by hooking front end of lower plate into slots on front of nozzle.
• Press lower plate onto nozzle and secure by rotating the 3 lower plate latches to the LOCK position.
I don't know what type of vacuum you have, but you should check the drive belt to see if it is damaged. Remove the sole plate (at the bottom of the head) and remove the belt and roller (called the beater bar). check the bearings at each end of the beater bar (they must roll easily and smoothly). If they are bound up, pull them off of the ends of the beater bar and remove the hair, strings, and fibers wound around the end of the beater bar. Lubricate the bearings with light machine oil, and spin them by hand until they spin freely. Reinstall the belt and beater bar, and reinstall the sole plate. While you are at it... check the hose and head to make sure they are not clogged.
Hello, W/D here. Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized. 1. Turn off the power (unplug). 2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand. 3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc. 4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it. 5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.
I believe you turn the vac over so the beater bar (brush) is facing up. Depending on the age there maybe screws or tabs that hold the plate on to the bottom of the unit. Remove those and the plate. That should expose the bar, belt and motor pulley. If the beater bar doesn't pop out when the bottom plate is removed, pull it out and remove from belt. (Pay attention to how the bar was inserted. It may have a pentagonal shape and only fit properly when inserted a certain way. Now is a good time to clean the beater bar. Replace with correct size belt and reassemble in reverse order.
Hope this helps. If so, please rate me. Thanks, Matt
Hello. W/D here.
On the baseplate that surrounds the beater bar, you'll see three large plastic screw heads. Turn these and youll feel the plate loosen. Raise the plate from back to front; it hinges toward the front. This gives you access to the beater bar. Remove the beater bar, making mental note as to how it comes out. You want to pay attention to the ends so you can get it back in easily. Remove whatever remains of the old belt. While you have it opened this far, inspect the suction cavity behind the beater bar; this is where they are most likely to stop up over time. Also take a moment to inspect the beater bar and remove the things that tend to wind up on the bar and at the ends. Slip your new belt over the motor shaft, and then slip the beater back under the belt. It will be tighter going back with the new belt. While the belt is on the motor shaft and the beater bar, slide the beater bar back into the sockets of the vacuum, and replace the base plate.
That's all there is to it!
If you haven't already, remove the beater bar. This is accomplished by unplugging the vacuum and turning it beater bar up. Remove the clips or screws that hold the plate on the beater bar and set aside. The beater bar sits in sockets, so carefully remove the bar, noting the correct position of the sockets. This will make reassembly much easier. Slip the beater bar out of the drive belt. Now, inspect the suction cavity that the beater bar would discharge into. Usually, things clog up here as there is a flex hose that catches things, creating a pluggage.
Hope this helps, --W/D--
Replacing the belt on the DC-17 is not complicated at all. Once I understood how, the process took about 5 minutes. My best suggestion is to call Dyson and they will quickly and cheerfully walk you through it without making you feel stupid. Here is what they told me:
1. Remove the bottom plate that covers the beater bar, using a flat head screwdriver; pull the beater bar out so that it is only attached by the belt.
2. Use the flat head screwdriver to wedge the belt off the beater bar. It takes a little bit of wiggling, but it is not difficult.
3. Once the belt is free of the beater bar, use the screwdriver to unhook it from the gear that is attached to the motor inside.
4. With the new belt, repeat the steps in reverse, hooking the new belt onto the motor gear, over the beater bar, etc.