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Xerox Phaser 6500 Printer is having problem in firmware as it is giving Fault Code 116-364 & Clock Error. Also it is

Xerox Phaser 6500 Printer is having problem in firmware as it is giving Fault Code 116-364 & Clock Error. Also it is having problem while detecting Black Toner as it always shows Replace Black Cartridge even after installing new toner.

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6ya6ya
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Posted on Jan 02, 2017

  • 37 Answers

SOURCE: Xerox Phaser 6110 claims new toner cartridge is empty

Could be many things...depends on the exact nature of the problem. Where the machine states "Invalid Toner" either the machine itself or the toner cartridge may be the wrong "region". i.e. has been sold in the wrong country..the initial toners will work but as soon as you put new ones in they will give this message. If the machine is still displaying "out of toner" then either the toner cart itself is faulty (assuming they are original Xerox carts) or the Image Unit could be faulty (the bit they plug into). Failing that, it will be a faulty Main PCB. The Toners on these have a crum chip, so they cannot be just re-filled and some that may seem "compatable" will not work either.....

Posted on Jun 30, 2008

  • 2 Answers

SOURCE: 3100CN keeps asking to replace black toner tried 2 new catridges!

We have several 3100cn were I work. One has the above symptoms: very long calibrating cycle followed by the replace black toner message. I thought I could fix this by exchanging cartridges between the two printers to find the culprit. No success.

I then started looking for mechanical differences between the two printers -- and noticed that the roller BEHIND the black cartridge (take the cartridge out, look into the printer, and you'll see a partially hidden horizontal roller, perhaps part # C5396 2nd Bias Transfer Roller Assembly) was much more wobbly on the bad printer. I've yet to replace it (does not look easy), but I think this is the culprit.

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: Xerox Phaser 6125 Color Printer

I called Xerox and it seems that it's because the imaging unit is defective. They are seeding me one free of charge. Hope you can do the same...

Posted on Mar 03, 2009

  • 49 Answers

SOURCE: Color Printer Xerox Phaser 6180 Black Background Print out

Hi,

Try the link below. If the toner is leaking from the cartridge return it to shop were you got it if it is damaged.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=466,E=0000000001344030351,K=1906,Sxi=11,Case=obj(1307)


Niallbt

Posted on Mar 30, 2009

  • 49 Answers

SOURCE: xerox phaser 7300 toner cartridge problems

Hi,
Sometimes on this machine as there is a lot of loose toner around it can cover over the sensors in the machine, what I would advise is to remove all the toner cartridges and check for the copper contacts on both the machine and under the imagining unit (which the toner is placed in). Once you have cleaned that away slowly close the lid and reboot the machine and it should return to normal. Its just toner getting caught up in the sensors. Follow the instructions below, when you remove the unit, lift it over your head to find the copper contacts and clean them, be careful not to spill toner everywhere. Good luck!

Reseating the imaging unit

    Remove the toner cartridge:
  1. Open the top cover.
    openthetop196x185.gif
    caution_image88x30.gif The imaging units are sensitive to light. Do not expose the imaging units to light any longer than necessary to remove it and cover it. Failure to follow these instructions may damage the imaging units.
  2. Identify the color of the toner cartridge to be replaced (Cyan, Magenta, Yellow or Black).
    identifycolor176x179.gif
  3. Move the orange lever on the toner cartridge to the right so that it unlocks.
    moveleverright204x202.gif
  4. Lift on the back side of the toner cartridge first, then guide the cartridge out of the printer.
    lifttoner186x204.gif
  5. Set the toner cartridge on paper to avoid any toner spilling.
    settoner364x186.gif
    Reseat the imaging unit:
  6. Lift the imaging unit straight up out of the printer.
    liftiu230x261.gif
  7. Line up the guide pins with the printer's frame and lower the imaging unit back into the printer.
    lineuppins210x267.gif
    Reinstall the toner cartridge:
  8. Install the toner cartridge by guiding the front onto the new imaging unit first then lowering the back.
    installtonercart284x241.gif
  9. Move the orange lever on the toner cartridge to the left so it locks.
    moveleverleft202x221.gif
  10. Clean the LEDs with the supplied wipe.
    cleanleds291x198.gif
  11. Close the top cover.
    closetop212x223.gif

Posted on Mar 31, 2009

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