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If you are using a FRENCH keyboad on an ENGLISH configuration, take it ganted that it won't woks. You should define your keyboard as French . If you are using Windows, you should go to control Panel - Regional and Language confiuration
Press TAB Language
Press button DETAILS
Now select Language as French
Press ADD and select Language French and Keyboard French
Select this configuration as default.
Accept and exit Control Panel
Now your French keyboard should use french language distribution
when restarting ur computer before the windows display try to press the f9 or f10 key depending on your own system..you will find the system configuration there and then click on language to change to ur desired language..but if you were unable to see the english languauge option, then you have to install a new operating system to it..simply because it was installed with a french OS...
the phone is region dependent.
what i mean to say is... if you have purcahse a phone within a region that has french as an alternate language you can definitely set your phone to French but if not then theres no way you can change the language to french with the phone alone.
you can check on this:
menu > settings> general > personalization> language > phone language.