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Turbotax stopped working correctly - Intuit TurboTax Deluxe: Windows

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Please contact TurboTax support staff.

Posted on Jan 31, 2017

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Posted on Jan 02, 2017

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2 Answers

Install fix


try takeing it off and reinstalling it if not try reseting your computer to a good restore point then reinstall it

Apr 30, 2013 | Intuit TurboTax Computers & Internet

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Having a problem downloading TurboTax 2012


you may have to call turbo tax customer service and have them
walk you thru the installation.

Jan 26, 2013 | turbotax.com

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How can I open 64bit TurboTax Mac 2013 on my 32bit Mac (OS X 10.6.8)?


If your computer has a core 2 duo or later, it has a 64-bit cpu and TurboTax should work. Any core duo or earlier cpu is 32-bit only and will not work. Considering the number of computers with older processors out there, Intuit has badly miscalculated not compiling TurboTax for both 32-bit and 64-bit machines. Not clearly stating the processor requirements might also leave them open to fraud, misrepresentation, and class action suits. Attorneys take note.

Dec 14, 2012 | Turbotax Computers & Internet

2 Answers

I completed my 2010 taxes last week, but did not submit to the IRS. Yesterday could not even open Turbotax - or run Turbotax. Have no idea where my completed tax work is! I'm resigned to spending 3h...


You can shutdown your computer and turn it back on,and log back in again. Click on start and all program, and turbo tax to see if it works. Your tax work file should still in in turbo tax folder in your C drive. Try shutdown and turn it back on first to see and let me know, and we can go from there.
Thanks

Apr 07, 2011 | Intuit TurboTax Deluxe: Windows

1 Answer

You tell me to use my email address as my password but when I do, it rejects phillman@verizon.net, telling me it is already used. That's impossible.


I was in a live chat with you.. What happened? A disconnect? Anyways. If you are unable to access your account then you can change your e-mail ID here
https://support.turbotax.intuit.com/cgi-bin/turbotax.cfg/php/enduser/email_change_form.php
  • TurboTax Online User ID
  • Old e-mail address
  • New e-mail address
  • Mailing address
  • Daytime phone number
  • One of the following via fax or digital scan:
    • Driver's License; or
    • Military ID; or
    • Notarized document with your name and address.
You will receive an e-mail verification when the e-mail address associated with your TurboTax Online account has been changed.

Source:
http://turbotax.intuit.com/support/kb/buying-and-billing/orders-and-refunds/611.html


Hope that helps,
Sai.

So

Feb 18, 2009 | Computers & Internet

1 Answer

Computer that had my purchased turbotax crashed before using need to download on new computer having problem


go to turbotax.com and you may be able to down load turbotax for free. good luck.

Feb 01, 2009 | Computers & Internet

1 Answer

Turbo tax


Go to this website http://turbotax.intuit.com/support/kb/update/update/2201.html?lid=stic double click the link maualy update your Turbo Tax hope i help you with your problem :p
PS:
or
Error 9111 indicates a connectivity issue:
An error occurred while we were checking for TurboTax updates and we could not connect to the program update system.
Your computer's firewall or other security software prevents TurboTax from accessing updates on our server. Error 9111 will continue to occur until you resolve the issues caused by your firewall.
Do one of the following:
  • To temporarily work around this issue, manually update TurboTax.
    icon_note.gif Note: Manually updating TurboTax does not resolve connectivity issues caused by your computer's firewall. We recommend you address these issues before attempting to update TurboTax again.


Still can't update? If you still have problems updating TurboTax, order the free update CD. To order, call us toll-free at 800-624-8384.


or

It's Blocked with your Firewall try UnBlock it to your firewall
for Firewall removal instruction click this link:
http://turbotax.intuit.com/support/kb/connectivity/firewalls-and-anti-virus/113.html

Feb 24, 2008 | Microsoft Office Outlook 2003 for PC

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