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Prongs broke on canister

The prongs pulled out of the canister where you plug in the power wand, i've tried putting back in with no luck. do i need to replace the power outlet

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It stopped working while I was using it . I tried to plugged in different electric outlets but it still dead. What should I do or look into in order to get it back to normal?? thanks


I would start by taking the wand apart. Be sure vac is unplugged from the wall outlet! You should be left with two pipe pieces, and the beater bar. I would also pull the hose from the canister unit itself. Once all the pieces are pulled apart, check the two or three prong wire connectors on each piece, both the female and male ends. If you have any dielectric grease, use a dab on each electrical connection. Once you reassemble, and still not powering up, wiggle the wand back and forth at the connection near the canister, and after the hose near where the switch is. If the vac cuts on after wiggling it, then you have a loose connection, and will need to tighten the female ends on the electrical connections, by squeezing them together slightly with a pair of pliers. Please rate if this works or does not work. Thanks!

Jan 03, 2011 | Kenmore 23612 Progressive PowerMate Bagged...

2 Answers

Power nozzle shuts on and off


HI There, When a Kenmore power nozzle cuts on and off, this usually indicates that your electrical hose has gone bad and has a short circuit somewhere. You can try and troubleshoot the hose to find out where the short is by trying to determine what position the hose is in when it cuts on and off, and try to isolate the short circuit by spinning the hose on both the end that plugs into the canister, as well as the end that plugs into the wand. Sometimes the short is in the wands, or even the swivel neck assembly on the power nozzle where the wands connect. I would say 9 times out of 10 though on Kenmore canisters, the problem is in the hose. Kenmore is actually manufactured by Panasonic, and the two brands use a lot of the same identical parts, including the electrical hose (most cases). If your Kenmore has a two position switch, with a setting for floors and carpets, then here's a link to the corresponding Panasonic hose that you can buy. The Panasonic hoses are a little more expensive then Kenmore, but the huge benefit is that they come 100% completely assembled, where as the Kenmore hose has to be assembled (which is extremely difficult even for me to do). Panasonic 3 Wire Electrical Suction Hose To Fit Kenmore Canisters On just a handful of Kenmore models, an additional modification has to be done with the internal switch. Kenmore must have had the hose modified so you'd have to buy the genuine Kenmore part, but luckily simply switching two wires on the switch will allow the Panasonic hose to work. Try just plugging in the hose into the vacuum first, and if it still doesn't work properly, then you can modify the switch. If you find that the short is in the wand or swivel neck, just use the comment field on this repair page and let me know, I'll be happy to follow up and walk you through either of these repairs as well. If this was helpful to you, please be so kind and rate the repair, or leave some feedback for me. This is greatly appreciated. Chris Jones GoVacuum.com

Jun 15, 2010 | Kenmore 22612 Bagged Canister Vacuum

1 Answer

Beater bar lost power - even after pushing reset button


Hi There,

If you've already tried resetting the power brush, and it still won't come on, this indicates that your electrical hose has most likely gone bad, and needs to be replaced.

This is actually a pretty common problem on Panasonic canisters, as well as Kenmore canisters (Panasonic makes Kenmore canisters).

In order to confirm this, what you'll need to do is purchase a simple electrical tester from Home Depot, or Lowes, and test the hose to make sure you have power making it through the hose.

To test this, remove the hose from the wand so you just have the handle of the hose in your hand with nothing attached to it. Put both ends of the electrical tester into the two female receptacles that plug into the wand, turn the machine on, and make sure that your hose is set to the carpet setting.

You definitely should have power coming to the hose at this part. If there is no power getting her, this indicates that your hose has gone bad. You may also just purchase a new hose (see link below), and if for any reason this doesn't fix your problem, you may return the hose to us within 60 days for a full 100% refund.

If the hose does have power at the end of it, repeat the process with the wand attached to the hose, but not connected to the power nozzle. If you have power getting to the hose, but not the wand, this indicates your wand has gone bad and need to be replaced. If you have power to your wand and hose, this probably indicates that the cord in the neck of the power nozzle has gone bad. Inspect the wire in the neck of the nozzle and see if you see any burning, or discoloration in on the male prongs.

I'm pretty sure that you'll just need to replace the hose, this is by far the most common problem on Panasonic canisters.

There are two different styles of hoses for Panasonic canisters. In order to find out which one is yours, remove the hose from the canister itself. Where the hose cuff plugs into the canister portion, look at the electrical prongs. There is either a 2 prong hose, or 3 prong hose. Here are links to both of the hoses. If your hose is a 3 position hose with a setting for bare floors, and carpets, then you have the 3 prong hose.

3 Prong Panasonic Canister Electrical Hose (Most Common)


2 Prong Panasonic Canister Electrical Hose


If this didn't fix your problem, please just use the comment section on this repair page and let me know what the outcome was after testing it with the electrical tester, and I'll be more then happy to try and do some more advanced diagnosing with you.

I hope this was helpful to you. If you found this helpful, please be so kind and rate my repair helpful, or leave feedback for me, this is really what keeps Fixya repair experts answering free questions, rather then just the premium questions that we get paid for. This is greatly appreciated.

Chris Jones
GoVacuum.com

May 07, 2010 | Panasonic MC-CG973 Canister Vacuum

1 Answer

The power head has developed an intermittent, but frequent, electrical short. Is there an easy way to assess where? Or is this a matter for a repair shop.


Greetings,

A majority of the time when this happens, it's caused by the hose having a short in it. You'll need to first identify what the source of the short it. To do this, turn the power brush on, and then swivel the hose on both the end before the handle, as well as the end that plugs into the vacuum, can you get the power brush to cut on/off for you from here? If yes, then you'll need to purchase a new hose. You may purchase this hose directly from Sears, however when you buy the hoses through Sears you have to assemble the hose yourself, which is very challenging. An easier way for you to replace the hose, is to purchase a Panasonic canister hose. There are two types of hoses, a 2 wire hose, and a 3 wire hose that fit most Kenmores. When you take the hose out of the canister, look on the part that plugs into the canister, how many prongs do you see here? If 2 then you'll need a 2 wire hose, if 3 then a 3 wire hose.

If you are not able to locate the short in the hose, then you may have a short either in the wand, or the power nozzle neck wire. For the wand, put one foot on your power nozzle while it's running, then pull up and down on the end of the wand that plugs into the canister, as well as the end that the hose plugs into. If you can get the vacuum power brush to cut on / off when you're doing this, this indicates your wand is bad and needs to be replaced. If it doesn't cut on / off, remove the wand and hose from the vacuum completely. Now look where the wand connects into the power nozzle. You should see two electrical prongs on the neck of the power nozzle. Do you see any burns, or black marks on the prong, or the plastic part that it comes out of? You can also test this part by turning the vacuum's neck to the left and to the right as if you were turning the vacuum.

Hopefully this helped you. If you need further help on figuring out which part is bad, please just use the clarification request here on Fixya, and I'll be happy to try and diagnose this further with you.

Thanks,

Chris J.
GoVacuum

Mar 25, 2010 | Kenmore 23812 Progressive PowerMate Bagged...

1 Answer

Power head does not activate


have you pushed the rest switch on the top housing? It may be on the side?

Aug 28, 2009 | Kenmore 25512/ 25513 Progressive Canister...

3 Answers

I have a Electrolux , EL6988 Canister Vacum, howeveer the brushes and motor will not run when turned on. I have take the plates and cleaned around the brushes, but it will not come one. The vacum comes on...


Turn the brush unit upside down, so you can see the brush roller. Then, with the brush roller positioned nearest to you, you will find the reset button close to the rear edge, near the wheel that's on the right hand side as you look at it.
Good luck! I hope this works for you. I value your feedback. Please remember to rate this response.

Feb 19, 2009 | Electrolux UltraLux 2000 Bagged Canister...

1 Answer

How to replace the Terminal Cover on top of the Extension Wand


I saw this in another FixYa post

it tells midway down how to get access to the wand fuse (which has the two-prong terminals)
Comment posted on Feb 09, 20082bubbles ok here we go.. fine a small file that will fit the holes at the bottom of the wand and break the file so that the flat end fit into the wand. please make sure the wand is not plug in to anything. now put it into the hole and try to clean it out gently not too hard or you will damage the contacts. after that grab a needle nose pilers and very gently press the contacts. not a lot or it won't fit back into the power-mate. ok now for the top of the wand. if you look at the wand where the button is to extent the wand. on each side you will see a small clip. with a small flat head screw driver push into the clip at the point closer to the wand tube. it will pop out. make sure to check the clip to see how to put it back in. after both clips are out you will notice a that the clips left a gap. the back part of the wand or cover will now slip off. push it toward the gap. then up. after removing the cover. you will see a ribbon strip which is attached to the prongs or fuse .you can remove the fuse and then clean the contacts. please be careful. once this is done you then put it all together and try it out. the fuse is a part that you can buy at sears if you have to. let me know if this helps you out. if it seems like too much just take it to sears and ask them to replace the wand fuse for you instead of replacing the whole wand. hope this helps .

Dec 20, 2008 | Kenmore 25614 / 25615 Progressive Bagged...

1 Answer

Progressive canister turns on and off when you pull hose.


I saw this on another FixYa post -- it tells you how to remove the wand cover safely---
Comment posted on Feb 09, 20082bubbles ok here we go.. fine a small file that will fit the holes at the bottom of the wand and break the file so that the flat end fit into the wand. please make sure the wand is not plug in to anything. now put it into the hole and try to clean it out gently not too hard or you will damage the contacts. after that grab a needle nose pilers and very gently press the contacts. not a lot or it won't fit back into the power-mate. ok now for the top of the wand. if you look at the wand where the button is to extent the wand. on each side you will see a small clip. with a small flat head screw driver push into the clip at the point closer to the wand tube. it will pop out. make sure to check the clip to see how to put it back in. after both clips are out you will notice a that the clips left a gap. the back part of the wand or cover will now slip off. push it toward the gap. then up. after removing the cover. you will see a ribbon strip which is attached to the prongs or fuse .you can remove the fuse and then clean the contacts. please be careful. once this is done you then put it all together and try it out. the fuse is a part that you can buy at sears if you have to. let me know if this helps you out. if it seems like too much just take it to sears and ask them to replace the wand fuse for you instead of replacing the whole wand. hope this helps .

Dec 10, 2008 | Kenmore 25614 / 25615 Progressive Bagged...

1 Answer

Powerhead does not work and the light doesn't work. Canister does work


Some of these has a reset button to push on the powerhead. Check the plug at the end of the hose handle, is it pushed in, if you push on it and it goes further in, then the tube in the handle will have to be replaced, the holding tab broke off of the tube. Pull the wand off and look at the prongs to see if they are burnt. it they are, then that power cord will have to replace as well as the want.

Jan 23, 2008 | Kenmore 23313 Whispertone Bagged Canister...

2 Answers

Losing power to stick/floor vacuum


if you have an extension wand, the replacement will cost about $100.00. there is a way to repair both the pwr-cord on the brush assemble and the wand, but it depends on how much damage there is. also you need to check the contacts where the wand connects with the handle,and the prongs on the handle.

let me know if you still need help

Jan 11, 2008 | Kenmore 25614 / 25615 Progressive Bagged...

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