Question about Kenmore 24902 Top Load Washer

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The washer will not call for cold water.

Only hot water comes out. I checked the cold water line and it is not clogged. bad switch?

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I would expect it to be the solenoid valve, either stuck or dead. I don't know the specifics of how the machine is wired, but if you can swap the control wires from the hot water solenoid to the cold water solenoid, and from the cold to the hot, then if you still get only hot water you know the switch works and the solenoid is dead. If you get only cold after swapping the control wires, that means a bad switch. Depending on its design, if the solenoid valve is bad you may be able to pull it out, clean it up (be careful if you take it apart -- there will be small springs inside) and make it work again.

Posted on Jun 14, 2009

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If all water supplies are clear, yes faulty switch. make sure you checked the screen on the water supply, both ends.

Posted on Jun 14, 2009


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1 Answer

No cold water coming into washer

There is a screen in the water inlet valve that gets clogged. Turn off both hot and cold water, take off the cold water line and clean screen out. If screen is clean, set to cold water wash and turn on the washer. You should hear the solenoid hum. If you hum, check the leads to the cold water solenoid. With the washer set on cold and turned on you should read 110VAC across the wires. If you have voltage the solenoid is bad. If no voltage, broken wire or timer problem.

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Cold water doesn't run into washer on any part of the wash/rinse cycle. Checked cold water line but not plugged uphecked back of washer where water line connects and no clog there either. Makes a...

Sounds like the valve isn't working properly.
One way to test is to turn off the water supplies and at the back of the machine switch the hoses.
Turn on the water and see if you get cold and not hot . If so replace the valve assembly

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un plug washer and turn hot and cold water on,if water come's in than you have a bad water inlet valve.if water doe's not come in than you nead to check the line from the water leavel switch to the outer tub.if line is conected on both end's and ther are no hole's in it,than you have a bad water level switch.

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check the inlet screens inside the water mixing/inlet valve on your machine, they may be extremely clogged causing your troubles.
if they are not clogged up you need to verify whether line voltage is making it to the inlet valve allowing it to open, if present the valve is bad.
if not determine if your temperature control switch is bad, but usually its a water valve or screen..
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best of luck,

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If you checked the screens at the water inlet valve and they were not clogged, then you probably have a defective water inlet valve and will have to replace it. Hope this helped.

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The cold water inlet line is either clogged (it has a filter screen in it) or the cold-water solenoid valve is malfunctioning.

Remove cold water line, check for obstruction -- if no success, inspect electrical connections on solenoid valve (where the cold water line attaches to the back of the machine). If valve is getting current, take it apart and clean it. If that doesn't work, replace the solenoid valve.

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I'm having the same problem with mine, but it's staying hot instead of cold. I've been reading about it, and it could be a kink in one of the water hoses (simple fix). The filter where the water comes in at could be clogged. The water inlet valve could be bad (which I'm thinking this is what is wrong with mine). This post is old, but just in case someone else is looking for this info... From website:

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