Question about Sentry Safe SentrySafe Safe. Fire Safe 1.2 cu. ft. Combination with Key Lock Safe SFW123DTB

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Open sentry safe key

I never use combination so never bought batteries. I only use the key and now the key will not open safe. Please help

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Contact sentry safes customer support or your local locksmith
if in Fort Lauderdale area try

Posted on May 25, 2014

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How do I open my Sentry Safe when the batteries have gone dead?


Some safes come with a key to open it with when this happens.key hole is cancelled under or near the keypad...not sure if yours is one of them.or there maybe a slot to plug in a battery pack .good luck..hope I have helped.

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Have had a CSW 3813 Sentry Safe for several years. Have had no problems until lately. Key #2090 opens the lock, we punch in combination that we have always used, then punch enter. The response is, the...


Sounds like you need a new battery replacement.

To replace the battery pack, unscrew the screw below the electronic lock case, turn the lock case to the right then remove it.

You can have the online manual from the link below, just make sure you have installed the adobe acrobat reader on your computer to view this file cause its pdf format.
http://www.sentrysafe.com/pdfs/OwnersManuals/503662.pdf

Additional info can be found from this electronic safe sentry manual
http://www.sentrysafe.com/pdfs/OwnersManuals/505748.pdf


If the problem leads to acquiring the right combination for your safe.... call the attention of Sentry Safe Shop

You must call (800) 828-1438 for combination retrievals.
or send a notarized letter stating you are the owner of the safe, personal information, model and serial number of your safe and must indicate the method on how you will receive the combination.

See further details from this link
http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Please post back for any clarifications and let me know so I can help you further.

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Unable to open electronic safe


Locksmiths say this is how to install sentry safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
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turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

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You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

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Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

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LOST COMBINATION


When you lose the key you need to contact sentry and provide your details for security reasons.
They will give you the key.

| Sentry® Safe | Contact Us

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A good locksmith should be able to help you It sounds like your Sentry Safe is double locked. Now you need the key and combination to open the safe.

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try this link

http://questions.askit.com/askit?token=9a2e3e24f3f8e6c4299bc15e7424dcb&topic=7.65019126E9&cmd=ShowAFaqCmd&question_id=77384.0&jsessionid=1476781100484771587

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Sounds like all you might need is a new Sentry Safe battery pack to hold the batteries. As these sometimes short out from leaking batteries.

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