Question about Arris Computers & Internet
Just today this started...cannot connect either ipad
Reset the modem. Unplug from power for about 30 seconds, replug and wait perhaps 2 minutes. Does it work now? If not, what lights are blinking? Depending on the model, the lights should tell you what is and is not working. The troubleshooting guide in the manual should tell you what is going on. You did not give a model number. I hope this helps you.
Posted on Mar 23, 2014
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Posted on Jan 02, 2017
SOURCE: cable modem + dlink router
Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.
Posted on Jan 20, 2008
I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.
Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.
No need for service call.
Posted on Jul 31, 2008
I have an Arris cable modem and use Xbox live. They work very well together. Most ISP's will only allow one active device at a time. When you switch between you cable modem and your Xbox you need to use a pen and press the reset button on the arris every single time you switch.
Posted on Apr 09, 2009
Can you connect if you are directly wired into the router?
You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.
Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1
Posted on Apr 09, 2009
SOURCE: Arris cable modem
if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.
Power light flashing=bad
Posted on Jul 04, 2009
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