Question about Arris Computers & Internet

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Arris modem blinking and won't let my ipad connect to internet

Just today this started...cannot connect either ipad

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  • 400 Answers

Reset the modem. Unplug from power for about 30 seconds, replug and wait perhaps 2 minutes. Does it work now? If not, what lights are blinking? Depending on the model, the lights should tell you what is and is not working. The troubleshooting guide in the manual should tell you what is going on. You did not give a model number. I hope this helps you.

Posted on Mar 23, 2014

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Posted on Jan 02, 2017

  • 86 Answers

SOURCE: cable modem + dlink router

Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.

Posted on Jan 20, 2008

  • 1 Answer

SOURCE: Arris Modem connected to Mediacom Service

I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Posted on Jul 31, 2008

  • 31 Answers

SOURCE: connecting my arris modem to x-box live

I have an Arris cable modem and use Xbox live. They work very well together. Most ISP's will only allow one active device at a time. When you switch between you cable modem and your Xbox you need to use a pen and press the reset button on the arris every single time you switch.

Posted on Apr 09, 2009

  • 31 Answers

SOURCE: i have an arris tm602gct and cannot connect thru my netgear

Can you connect if you are directly wired into the router?

You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.

Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1

Posted on Apr 09, 2009

  • 17 Answers

SOURCE: Arris cable modem

if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.

Power light flashing=bad

Posted on Jul 04, 2009

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1 Answer

No matter what, when my arris reboots the DS light becomes solid, but the US light stays blinking. How do i fix this so i can get internet?


Have you talked to your ISP techies? Your modem has to be registered in their database before you get connected.

May 13, 2015 | Arris Computers & Internet

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I have an Arris modem from Comcast that gives me phone and internet service. Prior to going to Comcast for telephony I used a regular, off the shelf, modem and I could connect to my Direct TV sat box via...


comcast use 10.0.0.1 for ip address, I think
check direct tv box for internet settings for it's ip address should 10.0.0.2 maybe call directv maybe they could further.

May 14, 2017 | Arris Touchstone 450a (CM450) Modem

1 Answer

I have my main computer set yp with arris router


  • You can use both Ethernet and USB interface to connect two PCs simultaneously with one cable modem.

  • If you plan to go wireless (and maybe connect more computers), you have to purchase a router to split/share the internet connection coming from the modem.

Apr 07, 2010 | Arris Touchstone 450a (CM450) Modem

2 Answers

My arris CM550A modem has all lights on but the link light is not blinking.wether it is connected to a router or to a computer there is no change. my isp also confirmed there is no disruption in service


As long as the modem is passing its data then i wouldn't really worry about the light not blinking. If you cant access the modem or it wont sync with a solid link light, then you have issues.

Feb 10, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

We have just signed up for cable TV/high speed internet/cable telephone. The modem provided is an "Arris" version 1.5. The cable tech said I could connect my Belkin G router so that more than one computer...


Plug the ethernet net cord into the arris ethernet port. plug the other end into the router where it says "internet"

Plug a ethernet cable from one of the router ports to the computer.

First start up the arris modem, then power up the router, then start the computer.

Oct 22, 2009 | Belkin 802.11g Wireless Desktop Network...

1 Answer

Arris Modem won't work with Airport Express


Not sure how helpful this will be, as I'm running a different piece of gear, plus it requires both troubleshooting + ISP assistance.  I had a similar problem with my AirPort Extreme: AirPort Extreme saw the Arris, iBook saw the AirPort Extreme, but no internet connectivity.
  1. In my case, I needed to set the AirPort to DHCP in the AirPort Utility application.
  2. Power down the AirPort Extreme
  3. Power down the Arris. You achieve this by unplugging the Arris *and* removing the back-up battery.
  4. Wait a few moments.
  5. Insert the battery into the Arris.
  6. Plug in the Arris power supply.
  7. Wait for the Arris to go through the restart protocol; when all the lights on the front panel are solid green, the start-up is complete.
  8. Power up the AirPort Extreme; wait for the front panel light to go solid green.
As I was doing this, I had my ISP on the phone that confirmed complete connectivity of the signal path and ensured that I was online.  While the Arris was powered down, my ISP also sent a "message" to the Arris; I don't know if this was a software update or what.  I completed the AirPort set-uo through the Utility application, the AirPort restarted, and I was online.
Hope this helps.

Mar 17, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

I cant get out to the internet when I connect the netgear router.


Be sure that your cable company has enabled your internet. Power down the cable modem, power down any routers and computers. Start cable modem first, after internet connectivity is indicated, power up the router (if you have one) and then power upi the pc

Dec 27, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

How is Arris Telephony Modem installed?


Hi taldrich6 - You have this listed under Arris CM450. Is that what you have?

Jul 22, 2008 | Arris Touchstone 450a (CM450) Modem

1 Answer

Arris Modem connected to Mediacom Service


I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Jul 13, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

Arris cable modem


try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Jun 06, 2008 | Arris Touchstone 450a (CM450) Modem

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