Question about Dell Alienware M14x Notebook

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Alienware M14x stuck on windows starting scren, the video card driver seems to have been disabled

Currently it boots up fine and then freezes on the starting windows screen, but then I hear the sound of it going to the screen to put in my password. I can put in my password and hear it go onto windows 7 desktop but it still shows just the windows starting screen. i have tried to go into boot options to see if I can somehow restore the computer, but with no luck.

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  • Matthew Grindle
    Matthew Grindle Mar 23, 2014

    I forgot to note that I currently do not have my windows 7 CD with me, I am currently away from my house visiting family.

  •  Mike M
    Mike M Mar 23, 2014

    Looks like you'll have to wait for the win7 cd option.


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  • Dell Master
  • 3,320 Answers

Try going in to Safe mode. This loads the basic drivers and if you have a problem with hardware, it will still open up Windows.
Turn on computer and immediately press F8.
Any hardware issues will show up in device manager.

Posted on Mar 23, 2014

Testimonial: "When I start up safe mode,it starts loading all the drivers and then stops at Loaded: \Windows\system32\drivers\CLASSPNP.sys and never does anything else. Just continues to sit there not responding. I guess I could try going into the boot-up menu and see if last known configuration might be helpful."

  • Matthew Grindle
    Matthew Grindle Mar 23, 2014

    Last known configuration did not work either.


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SOURCE: Dell Inspiron 6000 monitor display problem

Well it is most likely a issue with the Video driver as you are able to boot to the safe mode.I would suggest going back to the safe mode and deleting the present driver for the video from the device manager.before you restart the system just download the latest version from the so that you can reinstall it.Also check in the graphic properties which screen is set to be the defuat.Incase still not working i would suggest reinstalling the operating system before replacing any hardware.

Posted on Jan 03, 2008

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SOURCE: Dell 610 here stuck on boot up screen with green vertical lines

If it is unable to boot up, its probably not a monitor issue, although it could well be without examing it. If your good with computers, you can take it apart and look to see if the lcd ribbon cable is torn or damaged. If you don't feel you can do it, contact dell support or take it to your local computer repair shop. I hope this helps!

Posted on Jul 15, 2009

  • 10 Answers


Place a Windows XP disk in to a drive and just after pressing power button keep pressing F10 or F12 to get to the boot menu then choose cd/dvd drive and follow procedures from the screen to repair or install system. ANother way is by pressing F1 or F2 or Del just after pressing power button to get to BIOS the go to Boot options and set firs cd/dvd drive then press F10 and enter.

Posted on Jul 20, 2009

  • 1996 Answers

SOURCE: Dell Inspiron 1525 Lap (Vista) boots to a black screen

That is the advanced boot options screen for your system. REpair your computer is not always available. See here. It sounds like your system may boot into safe mode, so why do you wish to restore to factory default? Why not boot into safe mode, then use Windows system restore to restore your system to a point prior to the update.
That should get you up and running, and you can troubleshoot the cause of the conflict from there, using the Event Viewer, SFC /scannow, chkdsk, etc.
The black screen could be the result of malware on the system. In that case, I recommend you follow these malware removal protocols.
Good luck. If you have more questions, please ask...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Aug 25, 2009

  • 4 Answers

SOURCE: Laptop will boot up but only shows color lines/pixels

If you tried another monitor, and you've verified that the other monitor is campatible and functioning, then the problem is most likely the card. However, you might check the pins in the video cable you used on the other monitor. Also, when you used the other monitor, did you use the keyboard controls to direct the video output to the other screen. If you don't know how to do this, you should be able to dicipher the controls by looking at your keyboard for something that looks like a monitor. Each laptop has slightly different controls. Mine is the function key+the F4 key. Typically there's a cycle in this control. e.g. 1st time pressed = both monitors, 2nd time pressed, just other monitor, 3rd time pressed=laptop monitor.

Hope this helps.

Posted on Dec 12, 2009

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