Question about Samsung SyncMaster 931B 19" LCD Monitor

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Blue power light flilckers, now won't turn on

As previous posters, my monitor is doing the same thing. I purchased it in September of '06, so it is still under warranty - however I cannot find the receipt (I know I have a COPY as the original was sent in with a rebate) so I'm at a loss. MFG date is March '06, so if they go by that, it's not covered anymore.
It started out occasionally, but within a few days, it got extremely worse, taking up to an hour to finally power on.
Now it will not turn on at ALL. I'm so upset over this!!

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Call them. They will accept your word regarding your purchase. I have two that failed exactly the same way. I called 1-800-SAMSUNG and they gave me the choice of an exchange pair sent directly to my house (requiring a temporary credit card deposit) or by having the exchange pair sent to the UPS store where I would swap out my bad units. No receipt. They merely asked me when I purchased it so they could have it for their records. Manufacture dates such as your (March '06) and a purchase of September '06 are not far fetched at all. Got to give credit to Samsung for being so reasonable.

Posted on Jul 30, 2009

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