Question about Samsung SyncMaster 931B 19" LCD Monitor
As previous posters, my monitor is doing the same thing. I purchased it in September of '06, so it is still under warranty - however I cannot find the receipt (I know I have a COPY as the original was sent in with a rebate) so I'm at a loss. MFG date is March '06, so if they go by that, it's not covered anymore.
It started out occasionally, but within a few days, it got extremely worse, taking up to an hour to finally power on.
Now it will not turn on at ALL. I'm so upset over this!!
Call them. They will accept your word regarding your purchase. I have two that failed exactly the same way. I called 1-800-SAMSUNG and they gave me the choice of an exchange pair sent directly to my house (requiring a temporary credit card deposit) or by having the exchange pair sent to the UPS store where I would swap out my bad units. No receipt. They merely asked me when I purchased it so they could have it for their records. Manufacture dates such as your (March '06) and a purchase of September '06 are not far fetched at all. Got to give credit to Samsung for being so reasonable.
Posted on Jul 30, 2009
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Posted on Jan 02, 2017
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