My scan button on my HP 1315 scanner/printer/copier no longer works. I can open the Hp director and get it to scan, and all the other buttons on the machine work. When I push the scan button the on light flashes, but my computer does nothing. Esp I lost my installer CD what should I do?
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Please see links here, here for xp or here for vista. to help you correct this problem...You may find additional support here.
It may be necessary to reset the printer, in which case see also here.
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Are you able to scan from the software installed in the computer:
If you have a icon saying HP Director / HP Solution center, if not go to Start> All Programs> HP And then HP DIrector / HP Solution Center and then try to scan from there if yopu are able to scan from there then go to> Settings in HP Director / Solution> Then Scan to setup> You should see a option which says Destination list> There down bellow you should see a option which says RESTORE DEFAULTS> Click on that and then apply> and close all the screens and try to scan from the All-In-One printer.
I have a 9110 and a laptop running Windows XP and Internet Explorer 7.Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop.After upgrading to IE 7, HP Director quit working.I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director.Both said fixes were being developed, but that was months ago and I have not heard of any fixes. I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually).Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”.If the drivers are still there, you should see the HP 9110 under “device”.Highlight the HP 9110 and double click.A wizard should start and it will guide you through the scanning process.If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard.It’s not as easy as using HP Director, but at least I can use the scanner.Hope this works for you.
i have a Vista system and an old hp 1315. the CD driver that came with it includes some very useful software that cannot be installed in my laptop. according to the hp website, that's because Vista comes with a compatible software for my hardware. checking Windows Help & Support gave me this solution:
Open to Windows Photo Gallery, click File then click Import from Camera or Scanner.
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