Question about Dyson DC14 All Floors Upright Vacuum Cleaner
I press the switch to turn on and nothing......
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Posted on Jan 02, 2017
Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.
What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.
Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.
Hope this helps!
Posted on Oct 28, 2008
This coul;d be a couple thing, it could be that the machine is full and shut off due to a heat sensor. You should see if it has a reset button on it for the power head. I don't think it does so I would empty it out and clean the filter and try it again. Also did you try it in another plug in as you may have blown the breaker.also if the dirt container is not in just right it will not turn on as threre is a safety switch so it can not be run without the dirt container. Try these things and if you have npo luck write back and we will try again.
Posted on Oct 08, 2010
Hi I would suggest you first check the Fuse in the plug. This is quite common.
If after chnaging the fuse the machine still doesnt work then please come back to us. Let us know that you have checked the fuse andthe machine still wont switch on.
Im confident it will only be the fuse. Unless you have had strange noises or funny smells coming from the machine.
Posted on Oct 27, 2010
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