Question about Kenmore Microwave Ovens

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Microwave stopped heating and turntable not turning, it turns on and runs fine, no strange noises or smells just no heating, its only about 2 years old. model number 721.85032010 over the range unit.

Trying to decide if it is worth is to repair it or we need a new one

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9086 Answers

SOURCE: buzz, plastic smell and no heat

Chances are you have a magnetron that's failing. GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. The bulletin shows you where tyo check. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touch with a local authorized servicer.

Posted on Apr 11, 2007

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MicrowaveSvc
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SOURCE: GE JVM1650 truntable noise

Sounds like the turntable motor is going bad.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Nov 18, 2007

MicrowaveSvc
  • 9086 Answers

SOURCE: Frigidaire Gallery Microwave doesn't heat

With the symptoms you have, I would most strongly suspect a failed high voltage transformer, which is an expensive fix.

It may also be a shorted high voltage rectifier diode (which costs less) or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.


If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/xformer.html
http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)

http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/cap_test.html

You can download Frigidaire / Whirlpool owner's manuals and installation instructions here.

They make removing the oven from the wall for service (or replacement) much easier.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 28, 2008

  • 70 Answers

SOURCE: JVM 1660WB 003 GE Profile Microwave humming sound/burning smell

the magnetron the unit has gone bad.sometimes there is burning smell as u mentioned.it is little expensive repair arond $ 150.00.find out the price of new unit plus iistallation/delivery chg and then make a decision.

Posted on Aug 18, 2009

  • 1 Answer

SOURCE: turntable won't turn

Look at the front panel, at the bottom, in the middle.
Identify the button labeled "Turntable On/Off".
Push it.
Slap yourself on the forehead.
Next time you fumble to turn of the light in the dark, push the right button.

Posted on Dec 05, 2009

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