Question about Konica Minolta Bizhub Press C6000 Copier
I powered down my machine to see what the plug looked like. I'm moving to a new location. I powered back up and I get an error saying "controller not connected"
It might be the sequence you powered up. Turnoff the main power switch in the body amd the controller power. Restart the controller, this will take a few minutes, then restart the printer. Also check cables between the controler and the printer.
If you have Vcare (the service the communicates various conditions and usage data to KM), then unplug that cable, you might need your service tech to reset something. Your printer will work without the connection
Hope this helps
Posted on Mar 23, 2014
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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