Question about Samsung RSG257AARS (241 cu ft) Side by Side Refrigerator

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How to replace the ice chute door

I don't know how to access the area to replace the ice chute door.

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I'm no expert but because of the problems I've had with this product, I'm getting better. It depends on the model Samsung that you have. I don't know if yours is the same model as mine so it may be a different set up. Mine is a RFG297AARSXAA. Look at your owner's manual for the model number and then go to http://www.searspartsdirect.com. Then enter your model #. Click on the parts tab & look at the schematic for your ice chute. It sounds like you need to replace the Route case (E.g., for my refer, it is PART NUMBER: DA97-07361C [Substitution: DA97-07361T] for my model of refer. It cost about $68.00.


Unplug your refer and shut off the water feed for safety reasons.

You need to remove the old ice chute. You do this by pulling forward (by hand only) on the front display panel from its underside. You will notice a small rectangular hole on the right underside that is large enough for the tip of a wide flat blade screw driver. You can insert it here to assist in pulling the panel forward. Don't insert it too far, only enough to give you some purchase on the panel. Start pulling on this right side and work your way over to the left side being careful not to break the tabs that hold the panel in place. There are two tabs on the right and two tabs on the left and one at the middle top. Once you work out the two tabs on the right, the other tabs will release more easily. Once the panel is removed, it is just "plug & play." Unscrew (2 or 3 screws) the old Route Case and install the new one. Just match up the wire connectors & plastic tabs the same way they were on the old route case. When the new chute is mounted, insert the LCD panel on to the left tabs first making sure that the wires are tucked into place properly and not "pinched" then work your way over to the right side and pressing the panel on the edges (press around the edges only, don't press the LCD screen) to make sure the panel is seated securely on to the tabs on both sides and the top. Turn on the water and plug it in and you should be good.

Posted on Nov 29, 2014

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Posted on Jan 02, 2017

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