Question about Samsung Galaxy Note 10.1
I can't retrieve images and gmail won't remain open long enough so I can work on it, sometimes I can't even view it. 10.1, 32gig with plenty of storage left.
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sorry to hear that the device is freezing and not working as expected.
try the following which may help to resolve the issue.
1) Ensure that the Video/Image files you are trying to view are compatible with the tablet. Compatible files are located on the packaging and in the User Manual. You can also locate this information on the website, mydisgo.com
2) If you have not already done so, we would advise that you update the device to version 2.3. The update procedure can be found at the following page; tinyurl.com/8000update
3) If the Gallery app only freezes when accessing files on the SD card (and not internal memory), please try using the alternative memory card slot or test using a different memory card.
I do hope this helps to resolve the issue.
If you require any further assistance, please do not hesitate to contact us at mydisgo.com/support
Jun 06, 2012 | Disgo Tablets & eReaders
Mar 11, 2017 | Samsung Galaxy Note 10.1
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