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Certain conditions must be met. The machine needs to be empty. The freezer door must be off the machine. The power switch must be off. Once the machine is off, a 5 minute countdown will show. It will also show 4 temperature readings. All 4 of them must be above 60 degrees F. before the countdown will start. Once the counter reaches zero, the Brush Clean Cycle will be reset along with any temperature vs. time error codes. If at any time, one of the temp readings drop below 60 degrees F. before the end of the 5 minute countdown, the countdown will reset to 5 minutes and the machine will not reset. Generally, the freezing cylinders take longer to come to temperature. Even when you run warm water through it first, there is sometimes enough residual cold to bring the temperature back below 60. A successful Brush clean Cycle will display "Power Switch Off---Unit Cleaned" and the 2 digit green display under the main display will reset to 00. if this happens and you turn the machine back on and you are hit with the same message then you may have an issue with one of your boards.
The only ice-cream maker on Philips website is the HR 2304 - the replacement cooling block for this is HR3936/01. See on this webpage: http://www.philips-shop.co.uk/store/catalog/household-accessories/ice-cream-maker-accessories/-/productdetail/HR3936_01_GB_SHOPPUB/GB/en?active_tab=overview#productDetailtabs
Not sure if this will fit yours? Otherwise explore the Philips website for contact/support.
Turn dial to PROG
Press and release HR button a few times - it will have a "PM" on the display if it is set for PM
Press and release MIN button until minutes are set
Once the time you want it to go off is selected, turn the function knob to AUTO-ON - flick the switch to ON - a green light will now illuminate and you are ready to go (don't forget to put water in the reservoir and coffee in the filter basket)
1. Pour 7 glass jars (42 oz total) of fresh pasteurized milk (whole or skimmed) into a high-sided saucepan.
2. Heat the milk until it boils (203F) and starts to climb to the side of the saucepan. Boiling will make the yogurt firmer,
3. Remove the pan from heat and allow the milk to cool to room temperature (95F)
4. Strain the milk into a pitcher
5. Stir in 1 glass (6oz) of natural yogurt with some of the strained milk in a separate bowl until the yogurt is dissolved and you have a smooth mixture (Freeze-dried Yogurt Starter can be used here as well).
6. Mix the room temperature milk very well with the smooth mixture as prepared above
7. Pour the mixture into the seven jars, and place the jars - without the lids - in the yogurt maker
8. Cover the yogurt maker with the clear cover.
9. Plug into the power outlet and let it sit still for 6 hr (whole milk) or 8 hr (skimmed milk)
10. Unplug when the time is up. Remove the jars, put the lids on, and refrigerate at least 3 hrs