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Phone screen is frozen and none of the keys will activate

Screen frozen

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Screens and bottom keys are frozen


hi mspeaches062. MY first tip take the battery out. Now after you take the battery out of the phone clean the contacts and the connections with a tooth brush that has not been used. Next put the battery back into the phone. This should reset the phone for you. If none of this works for you you have to go to gmail and make sure all your information is back up . Because your going to do a hard reset on the phone. this is a last resort effort make sure you take the memory card out of the phone. I don't want you to erase all the information on the card by accident. Now if none of this works or you can't get the touch screen to work then you will need to go back to your carrier and have them replace the phone. Hope i help a little

Dec 03, 2010 | Samsung Instinct Cell Phone

2 Answers

Phone is freezing at start up and cannot be turned off


hi,
your phone is having corrupted software,you have two option to fix that..first if you have this gadget you can do it it on your own...
1.) activated mx key dongle with ufs interface
2.)ufc cable
3.)5800 flash file ,MCU ,PPM ,CNT

here is the procedure,
A.) open mx key
B)connect the phone to mx key using ufc cable
C.)bus scan
D.)if the phone is now connected and you read the info
E.)put mcu ,ppm and cnt (warning ,the flash file must be higher than former version because 5800 is undowgradedable,to prevent more damage on its software...
F.)back up rpl and pm before fllashing (in mx key thick SERVICE <IMEI AND SECURITY ,ALL SECTION
G.)the phone is now safety for flashing ,then wait until its done...

if you have no gadget and tools that i mentioned above ,go to a nearest nokia care in your place ..i hope it will help you ,thanks for trusting fixya

Jun 19, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

Frozen key pad


you have a stuck key you need to find which one and you need to blow the key pad off with compressed air to disloge the object that is sticking the key.

Jun 17, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

HELP!! Cursor frozen


Sounds like all of the drivers were corrupted in some way. You will need to reinstall the drivers somehow, but since none of the input devices are working, you will need to have assistance doing this, either through a repair shop or through ASUS. If your warranty is still active, they will repair it free of charge.

Please rate, Thanks!

Feb 24, 2009 | Computers & Internet

1 Answer

Frozen screen


take the phone to a mobile service center and have them reflash the phone's firmware.

Jul 20, 2008 | Motorola Mobility RAZR V3

3 Answers

Samsung SGH-P207 Cellular Phone


The same thing happen to my phone. I was told I had to take it to at the time Cingular to get it fix. Sorry I could help.

Oct 16, 2007 | Samsung SGH-p207

1 Answer

Key pad is frozen


is your phone been dropped or wet? check local service center near our place.

Sep 20, 2007 | Motorola Mobility RAZR V3c Cellular Phone

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