Question about Office Equipment & Supplies
How do I change the hold music? it very annoying... can I even do that? and another company has this thing where in when i dial their fax number, a voice comes up and tells them like press one if youre gonna send a fax, press two if bleh bleh bleh things like that... how do i do that? can i even do that? thanks!
Not sure if the hold music can be changed, but the issue of hearing the number called means that you are not calling a fax number but a main line. when you dial the number use the * key as a pause for exapmle 888 555 1212 * 1 (the 1 is for ?????)
Posted on Mar 22, 2014
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Posted on Jan 02, 2017
SOURCE: Brother Intellifax 2820
It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.
Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.
Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.
Posted on Feb 07, 2008
Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.
Posted on Jun 11, 2009
SOURCE: Changing a speed dial number
Use menu 2.3.2 to access the number you wish to change. Use the cursor (left and right arrows)to go to the number(s) you need to change, When the cursor is under the digit that needs changing, type in the new number. Continue this process until the number reads correctly. Press SET afterward and the new number should now be saved. Hope this answers your question. All the best!
p.s. Here is a link to the user guide for your machine: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100_4750e_5750e_EN_98.PDF
Posted on Jun 17, 2009
I get calls all the time about fax issues. I work for Comcast and have guided people to the right answers about third party devices. We use a digital connection. Analog is a dying medium. Most calls are concerning HP and Brother but I know others fax machines have had problems too. The new HP machines have a digital setting. HP is aware of digital issues and can help you. It is unfortunate that old fax machines are not digital but a new fax is inexpensive if you wish to buy one. Analog takes up too much space. An example: Six digital television channels can fit in the same space (bandwidth) as one analog. That is why the FCC mandated the change. The same goes for phone lines. I Google almost every problem concerning fax machines and if you go past all the upset comments you will get to the comments that offer remedy. I also wanted everyone to know that a second, no frills fax line from Comcast is very inexpensive and our way of offering a dedicated fax line intead of a distinctive ring fax option.
Posted on Oct 07, 2009
If you can send to ANYBODY there is no problem with your machine. It's a long shot, but go into your setup menus and turn off ECM.
Posted on Apr 22, 2010
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