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Brother fax 2365

How do I change the hold music? it very annoying... can I even do that? and another company has this thing where in when i dial their fax number, a voice comes up and tells them like press one if youre gonna send a fax, press two if bleh bleh bleh things like that... how do i do that? can i even do that? thanks!

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  • Expert
  • 223 Answers

Not sure if the hold music can be changed, but the issue of hearing the number called means that you are not calling a fax number but a main line. when you dial the number use the * key as a pause for exapmle 888 555 1212 * 1 (the 1 is for ?????)

Posted on Mar 22, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

bowdo
  • 78 Answers

SOURCE: Brother Intellifax 2820

It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

Posted on Feb 07, 2008

  • 159 Answers

SOURCE: Brother Intellifax 4100 unable to send fax but can receive

Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

Posted on Jun 11, 2009

greg_margo
  • 1959 Answers

SOURCE: Changing a speed dial number

Use menu 2.3.2 to access the number you wish to change. Use the cursor (left and right arrows)to go to the number(s) you need to change, When the cursor is under the digit that needs changing, type in the new number. Continue this process until the number reads correctly. Press SET afterward and the new number should now be saved. Hope this answers your question. All the best!
Greg

p.s. Here is a link to the user guide for your machine: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100_4750e_5750e_EN_98.PDF

Posted on Jun 17, 2009

  • 30 Answers

SOURCE: Brother Intellifax 770 fax machine failure to receive faxes

I get calls all the time about fax issues. I work for Comcast and have guided people to the right answers about third party devices. We use a digital connection. Analog is a dying medium. Most calls are concerning HP and Brother but I know others fax machines have had problems too. The new HP machines have a digital setting. HP is aware of digital issues and can help you. It is unfortunate that old fax machines are not digital but a new fax is inexpensive if you wish to buy one. Analog takes up too much space. An example: Six digital television channels can fit in the same space (bandwidth) as one analog. That is why the FCC mandated the change. The same goes for phone lines. I Google almost every problem concerning fax machines and if you go past all the upset comments you will get to the comments that offer remedy. I also wanted everyone to know that a second, no frills fax line from Comcast is very inexpensive and our way of offering a dedicated fax line intead of a distinctive ring fax option.

Posted on Oct 07, 2009

FixinFax
  • 3085 Answers

SOURCE: Brother Intellifax 4100e will no longer allow me

If you can send to ANYBODY there is no problem with your machine. It's a long shot, but go into your setup menus and turn off ECM.

Posted on Apr 22, 2010

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1 Answer

We are having problems receiving faxes but printing is fine we do not seem to have a ringtone signal


First make sure dial tone form wall is working, just plug in a hand set. If no dial tone, call phone company. If dial tone then make sure line is plugged from wall into fax port that says Line not TEL. Can you send faxes ok?

Apr 04, 2011 | Brother Office Equipment & Supplies

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I want to change the name (My caller ID)when I fax how can I do that It show up as Holy Dreams that name of our former company. I want it to show as our new company. How do I do that


I believe you wish to change the "Station ID" on your MFC-240C. This setting will print out your company name and other header info on your faxes:

1) Press the <Menu> key
2) Press <Up> or <Down> Navigate to "Initial Setup"
3) Press <OK>
4) Note: Your station ID is already set, therefore the machine will prompt you to choose: (1) change, or (2) exit without changing - choose (1) to change
5) Enter your fax number, then press <OK>
6) Enter your company name using the dial pad keys. This may take a little practice. Press the dial pad key the correct number of times to produce your desired letter. Use your (>) right navigation key to advance to the next space. If you entered a letter incorrectly and want to change it, press the left navigation key to move the cursor under the incorrect letter.
7) Press <OK> when finished
8) Press <Stop/Exit> to resume normal operation

There! You should have it. I hope this helps!


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Hi,

This issue was addressed previously by another FixYa expert. Read the entire post before attempting any repairs. Hope this helps

See:

http://www.fixya.com/support/t1234332-mfc_440_cn_out_memory

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1 Answer

Brother 1840C just need instruction how I change Name & ph# on it


To change your Name and ph. # (Statioin ID) do the following:
  1. Press MENU/SET 0,3
  2. Enter fax number and press MENU/SET
  3. Use the dial pad to enter/edit Company name + press MENU/SET
  4. Press STOP/EXIT
  5. You will be prompted to Press 1 to accept the change or 2 to exit without saving the changes
I hope you find this answers your question. Thank you for using Fixya and please remember to return to rate this answer.
Greg

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this sounds like may be there is a phone line problem on those two machines or that line is there dial tone??may be you need to have local phone company check this out

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Brother Fax 2850 no dial tone


who changed out the main pcb board and why, may be one of the connectors was left of , there is a connector comming from the phone board called the ncu board. go over your connections, or if a service center did the replacement it should have been checked out before you got it back, good luck

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sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

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honestly, it sounds like you have the phone cord and the fax jack swapped backwards, make sure you have the fax line plugged into the correct jack on the machine. 1 is for the handheld phone and the other is for the telephone line... give this a shot...

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Super G3 brother IntelliFax 3800


Sounds as if the tel line is not connected. 1st check with a telephone, see if you get a dial tone. If not then call the tel company

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