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I don't have a Microsoft problem. I have a Sanyo Television problem. Who do I contact? We have a warranty on this item

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The documentation on the warranty will likely tell you what to do when problems arise.

Failing that, take it to the place of purchase (with receipt & warranty if possible) and ask after your options.

If it's a bulky or heavy TV (and therefore difficult to transport), leave it at home and just take the receipt & warranty in. No point in lugging the thing around if you find out they can't take it back for whatever reason

Posted on Jun 15, 2009


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Posted on Jan 02, 2017


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SMC Customer Service:
Phone: (800) 877-5032
Fax: (870) 630-4223

SMC Service Parts:
For Television Parts other than Remote Controls (English only):
3333 SANYO Road
Forrest City, Arkansas 72335
Phone: (800) 877-5036 Ext. 1485
Fax: (870) 633-6907
7:30 am - 4:00 pm CT Mon-Fri

I hope this helps.

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